Product Manager - Unsecured Lending portfolio team

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Our Wealth and Personal Banking business supports millions of individuals, families, business owners, investors and entrepreneurs worldwide. We provide products and services that include current accounts, credit cards, personal loans and mortgages, as well as savings, investments, insurance and wealth management. We also have specialised relationship managers who support customers with bespoke requirements, including high net worth and ultra-high-net-worth clients.

As an HSBC employee in the UK, you will have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution.

In this role you will:

1. Be responsible for various activities key to the successful running of the Unsecured Product Portfolio team, working on Personal Loans and Credit Cards delivery across HSBC, first direct and M&S Bank.
2. Interpret data and analysis to provide compelling insights and recommendations.
3. Communicate with impact, ensuring complex information is articulated in a meaningful way to wide and varied audiences.
4. Build effective networks across business areas, developing relationships based on mutual trust and encouraging others to do the same.
5. Create, develop and deliver initiatives and projects that generate incremental revenue and profit to our business area.
6. Constantly look for ways to do things better and successfully implement change.
7. Deliver complex projects and/or programmes, utilising appropriate techniques and tools to ensure and measure success.
8. Manage multiple stakeholders with often conflicting motivations and perspectives, including: wider Banking and Propositions colleagues, Compliance, Legal, Credit Risk, Finance, CRM & Analytics, IT, Transformation, Marketing, Digital and Distribution.

To be successful in this role you should meet the following requirements:

1. Experience working in relevant environments i.e. product management, retail banking.
2. Experience of project, stakeholder management and organisational skills.
3. Ability to translate data and analysis into compelling insights, recommendations and conclusions.
4. Excellent written and spoken communication skills; an ability to communicate with impact, ensuring complex information is articulated in a meaningful way to wide and varied audiences.
5. Experience of building effective networks across business areas, developing relationships based on mutual trust and encouraging others to do the same.
6. A track record of constantly looking for ways to do things better and an excellent understanding of the mechanism necessary to successfully implement change.
7. A successful track record of delivering complex projects and/or programmes, utilising appropriate techniques and tools to ensure and measure success.
8. Strong communication, stakeholder and relationship management skills: you will be managing multiple stakeholders with often conflicting motivations and perspectives.

The base location for this role will be either – 1 CS – Birmingham / Kings Meadow – Chester / first direct Leeds.

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best.

If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk:

Email: hsbc.recruitment@hsbc.com

Telephone: +44 207 832 8500