Product Manager - Transaction Processing

Global Processing Services; London; On-site; GBP 50,000 - 90,000; Full time

Job description

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Product Manager - Transaction Processing

London, England, United Kingdom

About us

Thredd is the trusted next-gen payments partner for innovators looking to modernise their payments offering. Certified by Mastercard, Visa and Diners & Discover, we process billions of debit, prepaid and credit transactions annually, supporting consumer and corporation FinTechs, digital banks and embedded finance providers across the globe. Our unique offering is our client-centric approach, combining hands-on support with modern, reliable and scalable technology.

Our assured solution accelerates the development and delivery of consumer and corporate payments components embedded within digital banks, as well as for expense management, B2B payments, crypto, lending, credit, Buy Now Pay Later, FX, remittance, and open banking innovators.

About the Product Manager role

We are looking for a Product Manager with deep technical expertise in card network transaction processing to work in our Core Services Product Team. We are looking for someone that has a strong background in running transaction certification projects, preferably while working for a card network or payment processor. This Product Manager role requires an individual with a keen understanding of transaction flows, network integration, and compliance standards in the payments industry.

You will collaborate closely with engineering, operations, and compliance teams to drive the development, certification, and optimization of our Core Product Platform.

What you will be doing as a Product Manager

• Engaging with customers to uncover needs and validate solutions.
• Owning feedback intake for assigned product areas and ensure alignment with customer value.
• Owning customer discovery, learnings, and serves as the POC for feedback intake.
• Delivering meaningful outcomes for both customers and the business.
• Owning area roadmaps and backlog prioritization for enhancements.

Product & Industry Knowledge

• Defining product strategies and maintaining roadmaps for specific features or product lines linked to transaction processing.
• Prioritising backlogs and manage trade-offs to balance customer needs and business goals.
• Leading product delivery from inception to completion, managing cross-functional projects when needed and proactively mitigating risks and obstacles.
• Communicating product vision, roadmap progress, benefits, and tradeoffs to stakeholders, while persuasively and collaboratively engaging with cross-functional teams.
• Leading product delivery efforts from requirements gathering to launch. Identify risks, propose solutions, and ensure alignment across teams.
• Using data to guide decision-making and optimise product performance. Define and track success metrics for assigned areas.
• Anchoring decisions in design research, balancing time to market while defining problems and partnering with Research to execute.
• Guiding teams to explore multiple solutions efficiently, challenging assumptions and sharpening focus on what's essential.
• Aligning scope with the story and GTM input, using hypotheses to drive beta testing and ensure clear direction.

Commercialisation & Launch Strategy

• Owning the Product Brief (L1/L2), FAQs, and tutorials, presenting them to market-facing teams and maintaining internal communication on release dates.
• Establishing the L3 support model, identifies client readiness dependencies, and aligns platform dependencies with tech and ops teams.
• Proposing treatments and artifacts by tier and cohort, defines positioning statements, ensures market differentiation, and manages front and back book positioning.
• Conducting competitor analysis, defines target markets, and collaborates on revenue forecasting with Commercial leads.
• Overseeing pricing strategy, billing mechanisms, revenue forecasting, development costs, and validates assumptions with the original business case.
• Creating and delivering training materials, demo scripts, and enablement content for Commercial, Operations, and Implementation teams, acting as the SME for support.
• Managing oversight, delivery schedules, and technical deployment dependencies, securing sign-offs from tech, ops, and security before release.
• Driving the pipeline approach for sell-in cohorts, including clients, implementation pipelines, and new clients.

Data & Analytics

• Reviewing scheme documentation and to turn these into business requirements.
• Defining and tracking strategic metrics to measure customer and business impact, proactively refining them with Analytics.
• Serving as the SME for scheme processing.
• Defining key product problems, partnering with Research to explore solutions and balancing time-to-market priorities.

What you will bring to the Product Manager position

• Strong background in Product Management, especially within the payments industry.
• Understanding and experience with ISO8583 and interpreting scheme documentation.
• Experience with Card Scheme Processing, APIs and/or transaction systems.
• Experience working within the payments ecosystem.
• Experience managing multiple aspects of end-to-end product management lifecycle.
• The ability to analyse competitive landscapes and contribute to product positioning.
• Experience translating business needs to technology and implementation requirements.
• Product Management certifications would be highly desirable.