Product Manager - Social Value Management

Service Care Solutions; Liverpool City Region; On-site; GBP 40,000 - 45,000; Full time

Job description

Job Advert - Product Manager (Social Value Management)

Job Title: Product Manager - Social Value Management
Start Date: ASAP
Contract: Permanent
Location: Flexible / Hybrid
Salary: £40,000 - £45,000 per annum

About the Role: Our client based in Merseyside is looking for a passionate and driven Product Manager to lead the evolution of its Social Value Management function. This role is critical in ensuring our platform meets the changing demands of public sector procurement and helps clients evidence and maximise their social value impact. With a background in Bid Management, Social Value Delivery, or Public Sector Frameworks, the successful candidate will play a key role in shaping product development through close engagement with end users, ensuring our tools reflect the latest policy requirements, metrics, and reporting standards.

Key Responsibilities:

1. Lead the strategic development of the Social Value Management module within the Compliance Chain platform.
2. Engage with contractors, public sector clients, and social value leads to gather insights and feedback.
3. Conduct workshops, roundtables, and focus groups to validate product direction and future enhancements.
4. Collaborate with development and design teams to translate sector requirements into intuitive, high-impact digital tools.
5. Stay up to date with policy updates, frameworks (e.g. TOMs, National Social Value Measurement), and emerging best practices.
6. Support the commercial team with product insights and client engagement during onboarding, demos, and bid processes.
7. Identify opportunities to expand our impact in the social value space through innovation and integration.

Essential Skills & Experience:

1. Experience in Social Value Management, Bid Writing, Framework Bids, or Public Sector Procurement.
2. Strong understanding of social value measurement methodologies and their application in real-world projects.
3. Proven ability to engage with stakeholders at all levels and translate complex policy requirements into practical software solutions.
4. Experience in SaaS product development, digital platforms, or transformation initiatives (preferred but not essential).
5. Strong communication, facilitation, and relationship-building skills.
6. Familiarity with leading social value metrics frameworks (e.g. National TOMs, SEQM, bespoke client measures).

How to Apply: If you are interested in this role or would like to discuss other opportunities, please get in touch on (phone number removed) or via email at (url removed).