Product Manager (SaaS)

Ellison Institute of Technology Oxford; Oxford; On-site; GBP 60,000 - 80,000; Full time

Job description

The Ellison Institute of Technology (EIT) Oxford tackles humanity's greatest challenges by turning science and technology into impactful global solutions. Focused on areas like health, food security, sustainable agriculture, climate change, clean energy, and AI-driven government innovation, EIT Oxford blends groundbreaking research with practical applications to deliver lasting results.

A cornerstone of EIT Oxford's mission is its upcoming 300,000-square-foot research facility at the Oxford Science Park, set to open in 2027. This cutting-edge campus will feature advanced labs, an oncology and preventative care clinic, and collaborative spaces to strengthen its partnership with the University of Oxford. It will also host the Ellison Scholars, driving innovation for societal benefit.

The Pathogen Mission highlights EIT's transformative approach, using Whole Genome Sequencing (WGS) and Oracle's cloud technology to create a global pathogen metagenomics system. This initiative aims to improve diagnostics, provide early epidemic warnings, and guide treatments by profiling antimicrobial resistance. The goal is to deliver certified diagnostic tools for widespread use in labs, hospitals, and public health.

EIT Oxford fosters a culture of collaboration, innovation, and resilience, valuing diverse expertise to drive sustainable solutions to humanity's enduring challenges.

Are you passionate about science and technology? Do you have experience in product management, particularly in a start-up or scale-up environment? We are seeking a SaaS Product Manager to join our innovative team in the Pathogen Programme. This is an exciting opportunity to shape the direction of a cutting-edge product in the life sciences field and have a significant impact on our product's success in the market. As a SaaS Product Manager, you will play a pivotal role in defining, developing, and scaling our product offerings. You will collaborate closely with our science, development, and UI/UX teams to ensure our product is user-focused, intuitive, and scalable. Your contributions will guide product ideation, roadmap refinement, and lifecycle management, ensuring the product aligns with user needs and market trends.

Key Responsibilities:

1. Collaborating with scientific and development teams to define the product, create user stories, and design user journeys based on customer insights.
2. Working closely with customers and internal teams to define success criteria for product features and releases.
3. Collaborating with UI/UX efforts to enhance product usability and design.
4. Engaging in customer-facing meetings, presentations, product demos, conferences, and visits to gather insights and feedback.
5. Building an understanding of the market landscape and competitors.
6. Refining product ideation into a detailed roadmap based on the value proposition and product strategy.
7. Working with the HoP and stakeholders to create milestones in the product roadmap to achieve it.
8. Attending conferences and industry events to stay informed about trends and innovation and providing product demonstrations.
9. Engaging with users and industry leaders to understand user needs.
10. Versatile professional, capable of working within a small and agile team.

Requirements

Essential Knowledge, Skills and Experience:

1. Previous experience as a product manager, ideally in a start-up or scale-up environment.
2. A degree in life sciences or experience working within a life sciences company (experience in infectious disease diagnostics, genomics, or lab diagnostics is a bonus).
3. Comfort working with agile development teams, creating user stories, and defining success criteria.
4. Ability to lead customer-facing discussions and visits, as well as engage in conference presentations and networking.

Desirable Knowledge, Skills and Experience:

1. Interest or experience in SaaS products, life sciences, healthcare, or global health initiatives.
2. Experience working with academic collaborators.
3. Understanding of ISO 13485 & ISO 62304.

Benefits
We offer the following salary and benefits:

1. Salary: circa £80,000 per annum (depending on experience) + travel allowance + bonus.
2. Enhanced holiday pay.
3. Pension.
4. Life Assurance.
5. Income Protection.
6. Private Medical Insurance.
7. Hospital Cash Plan.
8. Therapy Services.
9. Perk Box.

Why work for EIT:
At the Ellison Institute, we believe a collaborative, inclusive team is key to our success. We are building a supportive environment where creative risks are encouraged, and everyone feels heard. Valuing emotional intelligence, empathy, respect, and resilience, we encourage people to be curious and to have a shared commitment to excellence. Join us and make an impact!

Terms of Appointment:

1. You must have the right to work permanently in the UK with a willingness to travel as necessary.
2. You will live in, or within easy commuting distance of, Oxford.
3. During peak periods, some longer hours may be required and some working across multiple time zones due to the global nature of the programme.