Product Manager- Product Builder/CRM

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The Company

Gentrack provides leading utilities across the world with innovative cleantech solutions. The global pace of change is accelerating, and utilities need to rebuild for a more sustainable future. Working with some of the world's biggest energy and water companies, as well as innovative challenger brands, we are helping companies reshape what it means to be a utilities business. We are driven by our passion to create positive impact. That is why utilities rely on us to drive innovation, deliver great customer experiences, and secure profits. Together, we are renewing utilities.

Our Values and Culture

Colleagues at Gentrack are one big team, working together to drive efficiency in two of the planet's most precious resources, energy, and water. We are passionate people who want to drive change through technology and believe in making a difference. Our values drive decisions and how we interact and communicate with customers, partners, shareholders, and each other. Our core values are:

• Respect for the planet
• Respect for our customers
• Respect for each other

Gentrackers are a group of smart thinkers and dedicated doers. We are a diverse team who love our work and the people we work with and who collaborate and inspire each other to deliver creative solutions that make our customers successful. We are a team that shares knowledge, asks questions, raises the bar, and are expert advisers. At Gentrack we care about doing honest business that is good for not just customers but families, communities, and ultimately the planet. Gentrackers continuously look for a better way and drive quality into everything they do.

This is a truly exciting time to join Gentrack with a clear growth strategy and a world class leadership team working to fulfil Gentrack's global aspirations by having the most talented people, an inspiring culture, and a technology first, people centric business.

The Opportunity

As a Product Manager, you will manage all aspects of the product from vision to production, building high quality products. You're curious about how to solve problems and you can easily translate user needs into great product requirements. You can identify opportunities, determine a clear direction for the product, and manage priorities effectively. You're a Product Manager in your heart and soul, which can also communicate and influence sales and executive's teams.

The Specifics

• Own the product vision, strategy and roadmap
• Manage the product plan: capture work from a wide range of inputs, understand and prioritise work to maximize the value that delivers a positive commercial outcome
• Explore the next wave of problems with customers through research and regular interaction
• Collaborate with your team in thinking big, to imagining future solutions that solve these problems
• Constantly evaluate if your solutions have solved the problem through quantitative and qualitative measures
• Own and maintain the quality of the product your team is responsible for; deliver value in every release
• Motivate a group of committed, smart people to do the best work of their careers
• Support initiatives run by the GSTF and demonstrate our company values by providing a clear commitment to environmental and social responsibility.
• Contribute through identifying/proposing local sustainable practices and ideas in accordance with our Sustainability Charter.
• Utilise our sustainability app by taking part in challenges and improving behaviours to be more sustainable.

What we're looking for (you don't need to be a guru at all, we're looking forward to coaching and collaborating with you):

• You have multiple years of experience in a software product role, driving change and learning through multiple release cycles in agile environment
• You are independent and focus on outcomes first with examples of how learning and feedback have been incorporated into strategies and experiences
• You are a clear communicator who is able to guide discussions with executives, decision-makers, and users
• You are ready to represent the product, always looking for opportunities to improve engagement and support customer success
• You have an understanding of business application software architecture - web and cloud applications are ideal, and we will invest in growing your knowledge
• You have experience with product catalogue - huge advantage
• You have experience in Utilities industry - big advantage

What we offer in return:

• Personal growth - in leadership, commercial acumen and technical excellence
• To be part of a global, winning high growth organization - with a career path to match
• A vibrant, culture full of people passionate about transformation and making a difference -with a one team, collaborative ethos
• A competitive reward package that truly awards our top talent
• A chance to make a true impact on society and the planet

Gentrack want to work with the best people, no matter their background. So, if you are passionate about learning new things and keen to join the mission, you will fit right in.

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