Product Manager (Payments)

This hybrid role requires working from our London office in Fitzrovia twice a week.

If you've been looking to join a fast-growing startup with a mission to make a huge positive impact, backed by the same investors as Stripe and Airbnb, then you’ve found the right place!

Our Mission

Our mission at Goodstack is to make it easy to do good on a global scale.

We empower companies to seamlessly integrate positive impact into what they do through a unified platform while supporting nonprofits in gaining access to cutting-edge technology and finding new funding streams.

Global brands including LinkedIn, HSBC, OpenAI, Atlassian and Twilio - as well as thousands of nonprofits including the Red Cross, Cancer Research, and Oxfam - use Goodstack to make a difference.

This year, we are on track to facilitate over $3 billion in donations to good causes, building on the $1 billion enabled in 2023, $120 million in 2022, and $3.5 million in 2021.

To achieve our mission, we need you!

Join Our Series A Startup as Product Manager (Payments) to Build the World's Most Efficient Global Donation Rails and Power Billions of Donations to Nonprofits Worldwide

We’re looking for an exceptional Product Manager to lead our Giving team's financial infrastructure products, including payouts, settlements, tax management, and ledger systems. This role is central to our mission of efficiently delivering donations from customers to charities worldwide.

In this role, you’ll play a critical role in ensuring donations received on behalf of our customers are paid out to charities efficiently. If you have deep knowledge or experience with financial tech & money movements, enjoy delivering ambitious roadmaps and working continuously with internal and external stakeholders, this could be the perfect role for you!

As Product Manager (Payments), Your Mission Will Be To:

Strategic Leadership

• Partner with Finance, Engineering, Operations, and Customer Success to deeply understand operational needs and customer pain points.
• Develop and execute a strategic product roadmap aligned with business objectives.
• Drive data-informed decision-making for product development and optimisation.

Product Development

• Shape the roadmap and lead end-to-end product development from discovery to delivery, always ensuring the team is driving business impact.
• Establish and track meaningful product metrics and KPIs to analyse the performance of our product using data, and use those insights to determine the product roadmap.
• Implement effective testing strategies including usability and beta testing.
• Ship value often and help guide effective discovery of new initiatives by facilitating the prioritisation conversations.

Stakeholder Management

• Collaborate with financial, risk, and legal teams to ensure compliant product design.
• Build strong relationships with internal teams and external partners.
• Communicate product strategy and progress to leadership and stakeholders.

After 3 Months, Success Will Look Like:

• You have a deep understanding of existing payment infrastructure and processes.
• Identified immediate optimisation opportunities in current workflows.
• Have built relationships with key stakeholders across the organisation.

This Role Is a Perfect Match For You If You Have:

• 5 - 8 years of experience leading and owning complex, high-impact product areas.
• Experience in building products that handle payments, transfers, and financial reconciliation.
• A solid understanding of the mechanics of money movements, ideally with experience in global payments.
• Familiarity working with financial, risk, and legal stakeholders, ensuring products are designed in a user-centric way while remaining compliant.
• A knack for collaborating in cross-functional teams, including engineers, product designers, and other functions to deliver value to users through frequent product launches.
• A love for high-velocity, dynamic startup environments, where you adapt to shifting priorities, customer needs, and engineering trade-offs.
• Scale-up experience, creating thoughtful and engaging customer experiences across the product lifecycle.
• A strong grasp of technical concepts, enabling close collaboration with engineers to find optimal solutions.
• Creative problem-solving skills with innovative thinking.

Bonus If You Have Knowledge Or Love Of:

• Leveraging AI to automate manual processes.

What You Can Expect Upon Joining Our Team

Salary reviews and share options
Tasty Tuesday! Office lunch is on the company
Flexible working hours
Paid day off on your birthday!
25 days annual leave, plus paid public holidays
Paid sick leave
Paid mental health leave
Paid wellness leave
Paid days off to volunteer for non-profit causes
Goodstack library
£1000 Learning & development annual budget
£250 Brighten your day annual budget
Parental leave
UK cycle-to-work scheme
Pension
WFH budget upon joining
We're remote-first but offer a cosy office in central London for those who enjoy the on-site workspace experience
… and so much more.

About us

Since 2017, Goodstack has been at the forefront of integrating social and environmental value into organisational purpose. In today's landscape, more businesses are recognising the necessity of embedding purpose into their operations to stay relevant.

To catalyse this transformation, we are constructing efficient global charitable rails accessible via an API globally.

Our vision is clear: To power purpose in every company and non-profit worldwide by leading the charge towards a future where doing good is not just an option but a fundamental principle of successful business shifting towards a better, purpose-driven world.

Let's do this!

OUR PLEDGE TO DIVERSITY, EQUITY & INCLUSION

We take pride in our diverse and growing team representing 15+ nationalities across 5 continents! Our continued expansion provides us with opportunities to embrace and celebrate different backgrounds, perspectives, and experiences, essential to our success. We actively seek and welcome applicants from all walks of life, regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

A team that represents the world that we are trying to support is a wiser, more knowledgeable and stronger one. We’re excited for you to bring your experience, yourself and your special lemon twist to Goodstack to propel us forward in striving to create a better world for us all.

Check out our Careers Page for more details!