Product Manager

Barclays UK; Northampton; On-site; GBP 50,000 - 90,000

Job description

Join us as a Product Manager to join the payments team overseeing the delivery, management, and governance of platforms that connect clients to required products. This role offers the opportunity to design, build, and manage products end-to-end, generating sustainable returns by helping clients achieve their business goals effectively. The successful candidate preferably has payments experience and will play a pivotal role in shaping the delivery of payment services to merchants. There will be collaboration with Sales, Coverage, Servicing, Technology, Governance, and Infrastructure teams to ensure seamless product development and operations, effectively manage technical change pipelines, and coordinate with key stakeholders.

Experience & Knowledge:

• Understanding of Barclaycard Payments/Product business.
• Broad understanding of Payments business and the clients it serves.
• Understanding of the risk and control environment.

Skills and Competencies:

• The ability and willingness to take ownership, define change and demonstrate a track record of delivery.
• Excellent communication, collaboration and influencing ability, effective in client discussion and in teams and in individual relationships spanning various infrastructure areas like Sales, Legal, Compliance, Technology and Operations.
• Structured approach to delivery and documentation, including working to deadlines.
• Ability to analyse data, trends and insights.
• Excellent level of presentation skills.
• Commercial effectiveness and client focus/ Passionate about client & customer experience.
• Self-insight and an appetite for personal development.
• Product experience preferred but not essential.

You may be assessed on key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills.

This role is based in Northampton.

Purpose of the Role:

To manage a specific product or portfolio and set the strategic direction. Provide support to the bank's senior management team, and to manage product development risk across the organisation.

Accountabilities:

• Development of strategic direction for a specific product or portfolio, including the implementation of up to date methodologies and processes.
• Management of a specific product or portfolio, including oversight of colleagues and their performance, implementation of departmental goals and objectives, oversight of department efficiency and effectiveness.
• Relationship management of specific product or portfolio stakeholders, including identifying relevant stakeholders, and maintenance of the quality of external third party services.
• Development and implementation of policies and procedures for the specific product or portfolio.
• Management of specific product or portfolio risk, including identification of potential risks, development of strategies to mitigate those risks, and maintenance of alignment between the bank’s specific product or portfolio and compliance functions.
• Monitoring the financial performance of the specific product or portfolio, including revenue, profitability, and cost control.
• Conducting thorough market research to understand market trends, competitive landscape, and regulatory changes to identify market opportunities.

Assistant Vice President Expectations:

• To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/business divisions.
• Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes.
• If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
• OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes.
• Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues.
• Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda.
• Take ownership for managing risk and strengthening controls in relation to the work done.
• Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.
• Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy.
• Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practices (in other areas, teams, companies, etc.) to solve problems creatively and effectively.
• Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience.
• Influence or convince stakeholders to achieve outcomes.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.