Product Manager

Planet is a leading technology company transforming payments by putting customer experience first.

We offer integrated solutions that include payment processing, VAT refunds, dynamic currency conversion, and management services for merchants in the Retail and Hospitality sectors worldwide.

In recent years, we have experienced significant growth, expanding our services and global presence.

With strong private equity investors, Advent International and Eurazeo, we have the financial capital and expertise to grow our capabilities and reach through acquisitions.

Our mission is to create a world of connected commerce where payments are simple, secure, and seamless, enabling our partners to deliver exceptional experiences to their customers.

Role overview:

The company is looking for an experienced and forward-thinking individual that has product management experience to join at an exciting time for the business.

A Product Manager – Tax Free position has been opened to join the Product team. You will be responsible for overseeing, leading and managing the tax free products for both B2C and B2B customers. You will be involved in all levels of product management, including intake, prioritization, design, delivery, pilot, operational handover, etc. You will plan tactical work by breaking down problems and sizing with a team, identifying value and mapping risks and dependencies. You will be working with key stakeholders including commercial, finance and growth teams. You will join a dynamic and fast-paced environment, collaborating with cross-functional teams to design, build, and roll out products that align with the company’s vision and strategy.

What you'll do:

1. Execute the overall Tax Free product strategy, vision and goals, especially as it relates to B2B2C products/services
2. Develop products/features from ideation through to prioritization and delivery
3. Provide rigour around evaluation of ideas, intakes and prioritization – in line with revenue growth and strategic goals and initiatives
4. Requirements and data: Build a strong business case for ideas with sizing and revenue potential called out. Translate product strategy into detailed requirements and use data to back ideas
5. Manage stakeholders from various markets with numerous requirements from product team, consolidating feedback into actionable & viable product builds/enhancements
6. Engaging key customers to understand product requirements
7. Develop and maintain product roadmap, including key milestones, release schedules, prioritization etc.
8. Socialising product roadmap with multiple stakeholders and functions
9. Product life cycle management – including platform life cycle management – i.e. platform (and therefore product) deprecation and merchant migration planning and execution
10. Cross functional collaboration on products as needed, e.g. marketing for communications, press releases, presentation materials

Who you are:

1. 3-5 years expertise and experience in working as product manager
2. Experience in agile/SAFe Agile methodology (not essential)
3. Strong customer focus
4. Strong analytical skills and experience using data to inform product decisions
5. Ability to make difficult decisions based on the value to customers and overall business
6. Excellent interpersonal, presentation and communication skills
7. Stakeholder management
8. Experience with working with technical delivery teams and UI/UX
9. Highly-motivated and open to working in growth company
10. Ability to function well in a fast-paced, complex and at times stressful environment

Your work environment:

1. Fluent in English (both oral and written)
2. Italian or French or Spanish is required as additional language
3. Travel may be required outside the UK

Why Planet:

Planet is an equal opportunity employer where diversity is valued, and all employment is decided based on qualifications, merit, and business need.

Come and grow your career in the most exciting, fast-paced technology market, with a business that delivers feel-good connected commerce. We would love to hear from you – Apply now.

At Planet, we embrace a hybrid work model, with three days a week in the office.

Reasonable accommodations may be made in order to allow for an individual to perform the essential functions of this role successfully.