Product Manager

At FutureLearn, we’re passionate about the power of lifelong learning. We help learners from all over the world progress in their careers – and invest in their futures.

We truly believe that up-skilling is a worthy investment, and we hope to empower our learners to take control of their careers through personalised learning pathways – giving them progress at their fingertips.

Partnering with 260+ world-class educational partners, including prestigious universities, global brands and industry partners, we offer our 20 million-strong learner community the opportunity to discover and access flexible, high-quality online courses and degrees.

We’re not here just to teach new skills (although we do that well), we want to help transform lives. FutureLearn is looking to build our teams with people who share our passion for lifelong learning, career empowerment and education for all. If that sounds like you, get in touch. You could help us achieve our biggest goal yet – becoming the world’s best AI-powered, career-based learning platform and OPM.

What’s the opportunity?

The Product Manager will be a key part of our cross functional team working on Enterprise and Business to Business (B2B). Work with business stakeholders and customers to guide the development of our enterprise products, content distribution and integration with 3rd party enterprise platforms. Working with Enterprise, Government and Partnership sales teams to provide solutions for our clients, the role will require an understanding of APIs and integration ecosystems.

What does success look like?

• Deliver high quality enterprise and B2B products, working with Enterprise, Government and Partnership sales teams to understand business and customer needs

• Communicating the approach for Enterprise products and keeping people across the organisation informed and aligned with direction and progress

• Motivate and effectively manage a team to efficiently build and integrate Enterprise products

• Agree key success criteria and reporting on product performance

• Managing validated delivery objectives through the agile development life cycle, making sure there is a constant stream of value and regular feedback opportunities

• Identifying and solving the needs of customers through innovative use of technology

• Be seen as the go-to-person in your domain

• You inspire your product team and others to go beyond what they thought possible
• Proactively partner with key stakeholders to deliver the future direction of B2B products as part of the wider business strategy

• Managing and launching initiatives that may have dependencies with other programmes

• Working with the Tech Lead and engineering team to maintain and expand our capabilities
• Articulate progress and manage expectations of business stakeholders, communicating and explaining changes, and prioritising requests according to value
• Keeping the FutureLearn customer in mind as you work with other teams throughout the business to provide products and services
• Working with the Tech Lead to write user stories and acceptance criteria, breaking down delivery into small, trackable chunks and delivering value as early as possible
• Making sure internal and external stakeholders are kept up to date with appropriate regular updates and clear communications when changes are scheduled
• Balance technical improvements with business value, making sure there is a keen focus of value-driven prioritisation

What you bring to the table:

• 3+ years of experience in Product Management and experience running product teams
• A commercial mindset and experience within an Enterprise SaaS / B2B setting, having successfully managed integrations and API ecosystems
• Track record of delivering initiatives to tight deadlines
• Proven experience in successful product delivery and proactively driving forward initiatives
• Experience in lean methodologies and collaboration techniques and being able to articulate how you’ve applied lean principles in a practical sense on products you’ve worked on in the past
• Strong communication skills, be comfortable negotiating with stakeholders and discussing problems and solutions with your team
• You’re a people person - you’re curious both from a customer and stakeholder perspective, by developing solid working relationships you drive better product decisions

What we offer you:

• 28 days of Annual Leave plus UK Public Holidays
• Roll over up to 5 days Holiday
• Access to FutureLearn courses
• Westfield Health Cash Plan
• Cycle to Work scheme
• Season Ticket Loan
• Charity work – 1 day dedicated to a charity of your choice
• Calm Premium Subscription

What happens next?

Ready to go for it? Click 'Apply', include your CV and tell us why you'd like to become a FutureLearner, and how you’ll nail this role.

Recruitment Process

Please contact jobs@futurelearn.com if you require any reasonable adjustments or alterations to be made to support you through the recruitment process.

Diversity Statement

We value all the great benefits that diversity brings and encourage everyone to bring their whole self to work – At FutureLearn we are proud to have Diversity and Inclusion at the centre of everything we do. We are committed to Equal Employment Opportunity regardless of race, colour, national origin, ethnicity, gender, age, disability, sexual orientation, gender identity or religion.

We can't wait to meet you! #FutureLearnCareers