Product Manager

What is the opportunity?

This is an exciting opportunity to join the Everyday Banking Products and Solutions Team who design, build and maintain market leading products that meet the everyday banking needs of personal and business customers in Northern Ireland.

The successful candidate can be based in Belfast or London and will lead the delivery of our Business Savings portfolio in the UK.

In this role you will:

1. Work collaboratively and navigate complex decisions, including portfolio pricing, helping to craft a product roadmap which embraces insight, meets regulatory expectations and delivers good customer outcomes.
2. Lead the delivery of key product and proposition initiatives covering a range of customer, operational and regulatory projects.
3. Monitor competitor propositions, pricing strategies and market movements to protect and grow market share through crafting and delivering data driven products and experiences.
4. Represent the Product and Solutions team on Bank of Ireland Group and UK projects, building good relationships and ensuring the voice of customer is at the heart of decisions.
5. Maintain excellent working partnerships with product partners and scheme providers ensuring the bank meets its contractual obligations.

What will make you stand out?

1. Product management experience (ideally in Financial Services) with a broad understanding of banking products and customer propositions.
2. Well-developed understanding of banking regulations, conduct and compliance standards.
3. Customer focused with an ability to put the customer at the heart of product and proposition management including process design.
4. Ability to make creative but pragmatic, commercially sound decisions and understand how to deliver great customer outcomes using data driven insights and customer experience methodologies.
5. Ability to analyse and interpret data sets and translate these into compelling customer propositions with advanced skills in Microsoft Excel, Word and PowerPoint.
6. Great relationship management with a collaborative style; strong ability to challenge constructively and influence a range of stakeholders to deliver the best outcomes.

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Essential Qualifications

There are no specific qualifications or minimum educational requirements needed for this role.

More about the team

The Everyday Banking Products & Solutions team plays a critical role within Bank of Ireland's Northern Ireland franchise. The team exists to design, develop and deliver market leading products that meet the everyday banking needs of personal and business customers in the UK. The team is responsible for achieving great customer outcomes with products, services and experiences that truly meet the needs of our customers, within the framework of compliance and regulation. As the focal point of a critical range of activities in Belfast and London, the team is pivotal in our mission to transform the bank.

Why work with us?

The Bank of Ireland company culture prioritises work-life balance with an opportunity for flexible working, along with 24 days annual leave and excellent pension contributions. Family can mean different things to different people; we offer 6 months paid maternity leave, an innovative fertility and surrogacy policy and working parent supports.

Your wellbeing is important to us; we have an employee assistance program along with other fantastic supports. We also encourage and support staff to pursue educational and professional qualifications to grow and enhance your career!

Key Competencies

1. Customer Focused - People Manager
2. One Group, one team - People Manager
3. Manage Risk - Self
4. Accountable - People Manager
5. Agile - Self

Where Agency assistance is required Bank of Ireland Recruitment Team will engage directly with suppliers. Unsolicited CVs / profiles supplied to Bank of Ireland by Recruitment Agencies will not be accepted for this role.

We are on a continuous journey to build an inclusive and diverse workplace. We welcome applications from people of all backgrounds, lived experience, abilities and perspectives. We provide reasonable accommodations at every stage of our recruitment process for disabilities, neurodivergence or medical conditions. If you require an accommodation please complete this form and one of our recruitment team members will be in touch via email. Any information provided will be treated as confidential within the recruitment team and used only for the purpose of determining and providing appropriate accommodations for the application and recruitment process.