Product Delivery Manager

Abound; London; On-site; GBP 40,000 - 80,000; Full time

Job description

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About the role

We're on a mission to make affordable loans available to more people. Using the power of Open Banking, we have built state-of-the-art technology that allows us to look beyond traditional credit scores and offer fairer credit to people ignored by traditional lenders.

We have two parts of our business. On the consumer side, we have Abound. Abound has proven that our approach works at scale, with over £300 million lent to-date. While other lenders only look at your credit score, we use Open Banking to look at the full picture - what you earn, how you spend, and what's left at the end.

On the B2B side, we have Render. Render is our award-winning software-as-a-service platform that allows Abound to make better, less risky lending decisions. And less risky decisions mean we can offer customers better rates than they can usually find elsewhere. We're taking Render global so that more companies, from high-street banks to other fintechs, can offer affordable credit to their customers.

New Channels Team

The New Channels team helps our partners embed Abound's credit scoring and consumer lending technology into their customer journeys. We have already partnered with some of the UK's largest banks and fastest-growing fintechs, delivering SaaS to credit cards. We are now looking to make affordable credit available to even more people.

As a Product Delivery Manager, you will work with our partners and colleagues across Abound to launch new products and make them successful. This is a high-impact, multi-faceted and fast-paced role that puts you at the heart of New Channels.

You will need to quickly develop both breadth and depth of knowledge of the consumer lending market, credit decisioning process, and Abound technology stack. You will need to be comfortable with challenges as diverse as supporting Sales efforts, working with Legal on contract amendments, and testing new API features.

What you'll be doing

New Partner Onboarding

• Lead product discovery by understanding partners' product, technical and commercial requirements.
• Manage implementation delivery across internal and external engineering, commercial, legal & compliance, and operations teams.
• Plan and manage testing and issue resolution.

Client Success & Relationship Management

• Help drive client growth and use of the platform and boost our overall origination volumes.
• Monitor product's commercial and technical performance.
• Proactively identify improvement opportunities.
• Troubleshoot issues, triage, and oversee resolution.

Product Development

• Develop the product roadmap taking into account market developments, partners' feedback, and internal requirements.
• Work with engineering to define, prioritise, and build new features.

Who you are

• 3-5 years of experience in a fast-paced, challenging environment, e.g. start-ups, consulting, banking.
• Strong project management skills with experience delivering technology projects.
• Ability to adapt and learn new concepts quickly.
• Technical aptitude to understand API integrations and data workflows, perform data analytics, and technical testing.
• Preferred: understanding of UK financial services commercial and regulatory landscape.

What we offer

• Everyone owns a piece of the company - equity.
• 25 days' holiday a year, plus 8 bank holidays.
• 2 paid volunteering days per year.
• One month paid sabbatical after 4 years.
• Employee loan.
• Free gym membership.
• Save up to 60% on an electric vehicle through our salary sacrifice scheme with Loveelectric.
• Team wellness budget to be active together - set up a yoga class, a tennis lesson, or go bouldering.