Product Assurance Manager I

EnerSys is an industrial technology leader serving the global community with mission critical stored energy solutions that meet the growing demand for energy efficiency, reliability, and sustainability. We are driven by a passion to provide people everywhere with accessible power to help them work and live better. Our people are our strength, an endless resource for innovation, insight, and enthusiasm.

This position will report to our EnerSys Energy Systems business, which serves the telecom, cable broadband, industrial, renewable, and data center markets. Our portfolio combines our stored energy expertise with power systems, enclosures, and renewable energy products to deliver world-class solutions for diverse applications such as 5G, broadband, Internet of Things (IoT), data center, and solar power. Our cutting-edge technology includes Lithium batteries, Fault Managed Power Systems, and Extended Run Time battery backup systems that improve the reliability and resiliency of broadband networks.

EnerSys has over thirty manufacturing and assembly plants worldwide servicing over 10,000 customers in more than 100 countries. Worldwide headquarters are located in Reading, PA, USA with regional headquarters in Europe and Asia. Some of our brands include PowerSafe, DataSafe, and Genesis batteries; Cordex power; and Outback Power renewable energy products. With sales and service locations throughout the world, and over 100 years of battery experience, EnerSys is the power/full solution for stored DC power products.

Job Purpose

This job role is to manage a team of Product Assurance Managers, Engineers, and Inspectors who provide all product assurance requirements for space projects throughout the project lifecycle (design, manufacture, test, and delivery). Additionally, this role manages the business Configuration and Document Management (CADM) team. In all cases, meeting project timescales and delivery requirements is a key objective.

Essential Duties and Responsibilities

Health & Safety

Ensure the safety of all employees, visitors, and company assets.

Oversee health and welfare within the department.

Ensure compliance with customer and industry standards.

Prevent, investigate, and resolve non-conformances.

Product Assurance & Quality

Deliver specialist PA documentation (PM&P, EEE, RAMS, Safety).

Ensure product safety certification and compliance.

Oversee documented compliance with customer specifications.

Manage internal readiness reviews (MRR, TRR).

Supervise in-build and in-test inspections and approvals.

Define and track product baselines and changes.

Ensure timely project delivery and adherence to schedules.

Allocate tasks and manage team workload.

Oversee business risk management within the department.

Cost & Process Improvement

Drive cost reduction and efficiency improvements.

Implement continuous improvements and new methodologies.

Quality Control

Manage all departmental Quality Control (QC) documentation.

Ensure compliance with Business Management System (BMS) standards.

Control non-conformances and implement Lessons Learned processes.

People & Resources

Manage staffing levels, training, and career development.

Oversee employee performance and line management activities.

Ensure proper use and maintenance of departmental equipment and facilities.

Reporting & Communication

Deliver weekly business updates to the Technical Solutions Manager.

Ensure clear and timely communication within the department and business.

Manage external communications, including customer interactions on PA matters.

Facilitate customer reviews and Non-Conformance Review Boards.

Qualifications

• A strong knowledge and understanding of European Space Industry standards (ECSS).
• An ability to interpret European Space Industry standards (ECSS) and develop compliant solutions.
• A strong understanding of configuration control principles.
• A business-minded and process-driven attitude.
• Customer-facing experience.
• A focus on mentoring and developing others, leading the continued development and maintenance of a solutions-oriented culture within the Technical Solutions team.
• A drive to coach PA Managers/Engineers/Inspectors to manage the Product Assurance project delivery requirements, design reviews/gates/milestones, and the Non-conformance process.
• An ability to analyze workload forecasts; be able to effectively prioritize and work to detailed scheduled plans and tight deadlines.
• Excellent people skills; a proven team worker but with an ability to work independently.
• The ability to delegate tasks and support team members working on multiple projects.
• An ability to manage resources, delivery, and activities to ensure the right people are available in the right job, to meet current and future business needs.
• Strong skills with MS Office/Office 365 suite of programs.
• An ability to report key performance metrics, propose solutions, and take ownership to deliver improvements.
• A degree in a STEM subject, equivalent qualification, or industry experience.

General Job Requirements

• This position will work in an office setting, expect minimal physical demands.

EnerSys provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. EEO/Minority/Female/Vets/Disabled