Process Owner

Job Description

Akkodis is a global leader in engineering, technology, and R&D, harnessing the power of connected data to drive digital transformation and innovation for a smarter, more sustainable future. As part of the Adecco Group, Akkodis combines the expertise of AKKA and Modis, with over 50,000 engineers and digital specialists across 30 countries in North America, EMEA, and APAC. Our teams bring extensive cross-sector knowledge in critical technology areas such as mobility, software services, robotics, simulations, cybersecurity, AI, and data analytics, enabling clients to tackle complex challenges in today’s rapidly evolving markets.

With a comprehensive solution portfolio across four service lines—Consulting, Solutions, Talents, and Academy—Akkodis supports clients from concept through to full-scale deployment and optimisation. Our diverse offerings help organisations rethink product development, accelerate productivity, reduce time-to-market, and prepare for the future. At Akkodis, you’ll join a dynamic environment that values continuous learning and global collaboration, where you can make a meaningful impact through innovative projects that shape the future of technology.

Scope:

Akkodis is launching a new technical delivery team to drive a UK program in collaboration with key partners, designed to transform and future-proof the central government’s workforce. By leveraging cutting-edge technology, strategic partnerships, and a comprehensive SaaS-based platform, this program will create an advanced, candidate-centric experience tailored to meet tomorrow’s public sector skill demands.

This high-impact initiative offers a unique opportunity to join a team dedicated to building a scalable, data-driven recruitment ecosystem. Through redesigning, building, and rolling out a sophisticated Big Data system, our diverse roles span across architecture, project management, data analytics, development, and technical support, giving you the chance to shape a dynamic, next-gen digital infrastructure.

You’ll be integral to our mission of crafting a seamless, powerful platform that empowers the public sector with the talent to navigate an evolving digital landscape.

As the Process Owner for the Applicant Tracking System (ATS), you will lead the development and delivery of a SaaS digital-first solution that supports a high-profile programme. Your role will ensure seamless integration into existing systems and processes, with direct management of two team members.

Role:

• Lead the design, implementation, and optimisation of the ATS solution to support programme goals.
• Provide line management for technical teams, including two direct reports.
• Serve as the main liaison between technical teams and business stakeholders.
• Define, manage, and enhance the end-to-end ATS process.
• Oversee the delivery roadmap, ensuring projects are on time and within budget.
• Ensure adherence to enhanced security protocols and compliance standards.
• Identify and mitigate risks associated with ATS implementation and operation.
• Develop and manage training and support plans for end-users.
• Prepare documentation and provide regular updates to senior leadership

Responsibilities:

• Programme Oversight: Design and deliver the ATS digital solution.
• Team Leadership: Manage and guide technical teams, ensuring delivery excellence.
• Stakeholder Collaboration: Align technical outcomes with business objectives.
• Process Ownership: Continuously improve the ATS workflow.
• Delivery Management: Ensure milestones are met on schedule and within budget.
• Security and Compliance: Maintain rigorous security and regulatory standards.
• Risk Management: Proactively address potential project challenges.
• Training and Support: Enable smooth system adoption for end-users.
• Reporting and Documentation: Maintain comprehensive records and updates.

Required Skills:

• Expertise in managing digital solutions or process transformations.
• Strong leadership and line management experience.
• Proficiency in project management methodologies (e.g., Agile, PRINCE2).
• Familiarity with Applicant Tracking Systems and integration into HR workflows.
• Understanding of modern system architectures, APIs, and data management.
• Experience with AWS core services such as EC2, S3, RDS, Lambda, IAM (SAML).
• Knowledge of tools like Adobe Experience Manager, Sprinklr, and Twilio.
• Proficiency in Microsoft VDI and 365 administration.

Required Experience:

• Proven record of managing complex digital solutions.
• Extensive experience in secure or regulated environments.
• Background in ATS implementation and operation.
• Experience in government programmes or high-profile projects.
• Knowledge of IT security standards and data protection laws.
• Expertise in change management and user adoption strategies.