Process Improvement Manager

Job Description

I'm looking for a driven and dynamic Operations Manager to join a successful Property Management business in Cambridge. In line with their highly collaborative culture, this role will be largely office-based, so you must live within a close proximity to Cambridge.

The team is a mix of IT and Operations Specialists, who are responsible for maintaining all software systems, processes and tools that are used across all departments, including for both office-based and site-based staff, and providing training to staff.

As an Operations Manager, you will play a pivotal role in leading a team of in-house specialists who manage the day-to-day operations of the company, including their main industry-specific software systems (training on these systems will be fully provided).

Responsibilities will include:

1. Leading and developing a high-performing team
2. Creating operational efficiencies
3. Data analysis
4. Data and document management
5. Project management

Above all, we are looking for somebody who is a "shaper" - a natural leader, who is passionate about driving a team forward, setting goals, and ensuring that those goals are achieved through their leadership, energy, and determination!

Requirements:

1. Significant experience leading high-performing teams
2. Prior experience supporting different technologies or software
3. Advanced Excel skills for data analysis
4. Strong project management skills with a desire to take ownership
5. Excellent organisation, attention to detail, and ability to prioritise
6. Strong communication, stakeholder management and problem-solving skills

Benefits:

1. Salary open to discussion based on experience
2. 23 days holiday + bank holidays + birthday off + opportunity to purchase more
3. Life assurance
4. Health-related benefits
5. Cycle2Work scheme
6. And much more!

Please Note: This is a permanent role for UK only. This role does not offer Sponsorship. You must have the right to work in the UK with no restrictions. Some of our roles may be subject to successful background checks including a DBS and Credit Check.