Prisoner Custody Officer

This is an IT support group; Peterborough; On-site; GBP 22,000 - 23,000

Job description

Location: Peterborough Crown or Magistrates Court
Salary: £22,502 per annum

Working as a Prisoner Custody Officer (PCO) in Prisoner Escort Custody Services (PECS) is more than just a job, it’s the chance to be a part of something great, to join a work family where you are valued, and you can make a difference every day. In addition to a rewarding career, we also offer:

1. Base Salary of £22,502 (35hrs pw) with annual increments.
2. Pension (matched up to 6%), life insurance; 20 days annual leave (rising to 25 after 7 years’ service) plus Bank Holidays.
3. A range of benefits to support health and wellbeing, including Employee Assistance Programme, MIND, Simply Health Care, and Dental Plans.
4. Access to discounts and exclusive deals.
5. A supportive team & culture focused on diversity and inclusion.

We are operational 24/6 and you’ll cover various early and late shifts, 35hrs pw. Flexibility is key as due to the nature of the role there are a range of different working arrangements & additional hours. There will be days when your finishing time could be unpredictable; however, we operate a rota basis (provided 12 weeks in advance) that allows you the flexibility to enjoy meaningful time off.

We are open to considering part-time positions for day shifts only. However, please note that full-time attendance would be required during the initial training period of 5 1/2 weeks.

About the Role:
As a PCO at our court, you’ll work as part of a team to provide safe and secure escorting and custody services to detainees, focusing on maintaining their physical and mental wellbeing. Key duties include:

1. Escorting defendants to and from courtrooms, cells, and other areas within the court, including accompanying them to the toilet to ensure security and safety.
2. Monitoring and supervising detainees during court sessions.
3. Maintaining discretion and confidentiality regarding sensitive information.
4. Ensuring that detainees have access to food and drink throughout the day.
5. Monitoring the mental and physical health of detainees.
6. Ensuring the safety and security of the court environment.
7. Conducting thorough searches of property and individuals.
8. Completing necessary paperwork and data entry accurately.
9. Working closely with other court staff and law enforcement.

What you need to do the job:
Our current PCOs come to us with different work & life experiences. What matters is your commitment to making a difference. Ideally, you’ll have a current valid driver's license, be reasonably fit, and have good written and verbal communication skills. This role requires a high level of responsibility, vigilance, and professionalism.

Our Assessment Process:
Online Assessment (sent via email upon application) - > Briefing call to assess eligibility - > Competency-based virtual interview - > Short role-play and written exercise.

Additional Information:
All roles are exempt from the Rehabilitation of Offenders Act 1974 and all offers of employment are subject to Ministry of Justice Enhanced Level 2 checks with Enhanced DBS (Adult & Child Barring) and satisfactory employment references.

Apply
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