Print Production Manager - High Wycombe

About the Team

The Production Centre is a hub of delivery excellence, formed by a multicultural team of production experts that delivers marketing materials across Europe (EMEA). In a nutshell, the Production Center boosts business’s growth driving efficiencies & performance.

Purpose of the role

The Production Manager will oversee and manage production briefs received from clients, ensuring they are executed by our suppliers efficiently and to the highest standards. This role includes managing POS projects and campaigns from start to finish in a fast-paced environment, ensuring all tasks meet key milestones and the highest standards. They will build and maintain strong relationships with clients, advising on best-in-class, innovative, and sustainable solutions, and engaging in active client meetings to ensure alignment. The Production Manager will work closely with internal teams and external suppliers, ensuring compliance and continuous improvement in our production practices. Print procurement experience across 2D and 3D POS is essential for this role, which is crucial in ensuring smooth production processes, high-quality output, and client satisfaction within the UK market.

• Vision: The Production Manager manages the production of 2D and 3D POS projects/campaigns, to ensure the highest satisfaction of Indicia Worldwide’s clients.
• Mission: To activate the proposition of Indicia Worldwide through clients delivering both the best quality and price for our client´s needs.
• Approach: To establish excellence in production delivery through our values - Collaboration, Entrepreneurship, Pioneering, and Accountability.

The Production Manager will manage a range of 2D and 3D production projects, which includes the following tasks:

• Manage POS projects/campaigns ensuring timely and high-standard completion.
• Collaborate closely with clients, suppliers, and internal teams to deliver marketing materials on time and to specifications, adhering to SLAs and contractual agreements.
• Provide technical input and advice on print projects as needed.
• Take comprehensive briefs from clients and manage projects from inception to completion.
• Create detailed specifications for internal and external clients.
• Work as a team to meet contractual obligations, prepare presentations, and complete account administration and reporting.
• Collaboration with our suppliers to ensure the best service standards.
• Developing and maintaining strong relationships with key client and internal stakeholders at all levels.
• Support in operational information processes and Reporting.
• Accountable for Compliance.
• Negotiate costings and timescales for each job and select the most appropriate supplier.

Location: Onsite at client office (High Wycombe) 1-2 days per week, working from home 3-4 days per week.

Skills, knowledge, experience and exposure

• The Production Manager will likely have 2-3 years of print/POS production and general operational print experience.
• Relevant project management or supplier liaison and sourcing experience will be also considered positively.
• Experience in POS project management; ability to manage multiple projects simultaneously.
• Strong communication, organisational, and technical skills in print processes.
• Previous experience working in print/print management/print buying/marketing print procurement essential.
• Has a high level of print, 2D and 3D POS knowledge with a detailed understanding of different techniques.
• Experience in a client-facing role is essential with the ability to manage and communicate with key client stakeholders to successfully deliver and exceed their expectations.

Mindset to navigate the role

• Ability to work in a high-energy environment, with a good sense of humour.
• Has a project management mindset and is used to running campaigns.

As a PM, you will demonstrate clear and effective communication skills, as you will be interacting with stakeholders at all levels of the hierarchy. Good communication skills will help ensure that projects move forward smoothly and everyone is on the same page.

In addition to communication skills, the role demands a solution-oriented and resolutive mindset, where problems are seen as opportunities to find solutions. This mindset will help Production Managers navigate different types of challenges and new scenarios that arise while managing production projects.

Excellent organizational and time management skills are a must for this role, as you will be managing several projects simultaneously with a high degree of detail. Strong organizational skills will help you stay on top of deadlines, deliverables, and progress updates, ensuring that each project receives the attention it deserves.

A technology-oriented mindset is also important for this role. You should be comfortable working with different technologies and have a good understanding of the tools used in the production process.

Finally, attention to detail is crucial for success in this role. As a Production Manager, you will be responsible for ensuring that every aspect of a project is completed to the highest standards.

Temperament for the role

Working as a Production Manager requires a positive, 'can-do' attitude at all times, setting an example for team members. You will need a high level of energy and self-motivation to create an environment that not only motivates yourself but also inspires others to perform their best.

In addition, a curious mind is crucial for success as a PM. You must have a genuine interest in internal operations and be willing to listen to client challenges.

As a professional, accountability is essential. You will be expected to manage your workload effectively and to raise your hand when you need team support.

Collaboration is also vital. You must have a 'we, not me' mentality and be willing to support team members who may be struggling.

Role Requirements

Onsite at client office (High Wycombe) 1-2 days per week, working from home 3-4 days per week.

Given the project-based nature of the role, you should expect that some days you will have to work outside of the contracted hours of 9.00 am to 5:30 pm, Mon – Fri. However, you will be able to recover that time in other moments, so we strive to maintain a healthy work-life balance for our employees.

About us

Indicia Worldwide is an insight and technology led communications agency with global production expertise.

Why we exist: we create new value.

At Indicia Worldwide, our philosophy is one of ‘creating new value’. We create new value at every step of the journey that a brand takes to market, by driving an increase in marketing performance and reducing costs in marketing execution. For our clients and their customers, we are building mutually-beneficial partnerships.

We see ROI where others don't. We are the only agency that combines creative, data and technology talent with production and procurement expertise to improve your marketing performance and efficiencies.

As a business we draw on a rich heritage from the worlds of print, creative production, retail, data, digital, tech and creative, bringing these disciplines together to support global brands with their omnichannel marketing activation needs.

The output: Improved client performance from engaging consumers with brand ideas better, faster and more cost effectively, across every step of the journey that a brand takes to market.