Principal Product Manager - NDC

Sabre; Richmond; On-site; GBP 50,000 - 90,000; Full time

Job description

Sabre is a technology company that powers the global travel industry. By leveraging next-generation technology, we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel.

Positioned at the center of travel, we shape the future by offering innovative advancements that pave the way for a more connected and seamless ecosystem as we power mobile apps, online travel sites, airline and hotel reservation networks, travel agent terminals, and scores of other solutions.

Simply put, we connect people with moments that matter.

Sabre’s NDC Product Management team sits at the heart of our business, defining product strategies and roadmaps for New Distribution Capability (NDC) implementations. Working hand in hand with Engineering, Product, and Customer Care teams, you will define, articulate, and realize the vision for your product portfolio, ensuring Sabre achieves and exceeds the critical business goals and imperatives required to thrive. You’ll bring energy, empathy, experience, delivery excellence, and passion to the team. Expanding upon exceptionally strong and mutually respectful relationships with our Airlines, Travel Agency partners, and internal stakeholders, you will continuously drive incremental value, cementing Sabre as the industry’s leading travel technology partner.

Role Responsibilities:

• Define the product strategy and translate it into a vision that balances customer needs, business goals, and resource limitations.
• Take responsibility for the product roadmap and lifecycle (ideation to delivery), help the entire team balance long-term and short-term goals, and represent “the customer” within the development lifecycle.
• Interact with customers and stakeholders at all levels on a regular basis, articulating investment priorities, supporting NDC adoption/implementation, and uncovering opportunities to further deepen the backlog for future investment.
• Represent Sabre within industry forums and working groups.
• Conduct market and competitive research to make informed, data-driven decisions.
• Dig into complex user scenarios, explore pain points, and deliver viable solutions that bring value.
• Make things simple by proposing necessary and sufficient new feature concepts and optimizing existing capabilities to drive the business.
• Work closely with marketing, sales, and engineering teams to deliver value to customers.
• Author technical documentation/API user guides ensuring consumers can integrate capabilities in a self-sufficient manner.

We’ll be happy to have you on our team if you have:

• Experience managing API offerings and exceptional grasp of related technologies (SOAP, API, XML, JSON).
• GDS and travel industry experience, with a focus on Airline content distribution.
• At least 5 years of product management experience with complex B2B products, and experience in market-facing roles (e.g., engaging with customers and prospects).
• Strong product sense, with a deep understanding of customer needs and pain points.
• Strong prioritization skills, articulating underlying assumptions.
• Ability to engage with diverse viewpoints, manage competing stakeholder needs, and identify opportunities.
• Ability to communicate upward and outward about the bigger picture, trade-offs, and delivery timelines.
• Must have excellent written and verbal communication skills, and be a strong public speaker.

We’d be especially thrilled if you have:

• Knowledge of Travel Agency processes.
• Experience with Agile methodologies (Scrum, Kanban) Exposure to NDC schema’s/standards and hands-on experience with airline NDC implementations.

Sabre Offers The Following Outstanding Benefits:

• Very competitive compensation.
• Generous Paid Time Off (25 PTO days).
• 4 days (one day/quarter) Volunteer Time Off (VTO).
• 5 days off annually for Year-End Break.
• We offer a comprehensive medical, dental, and Wellness Program.
• 12 weeks paid parental leave.
• An infrastructure that allows flexible working arrangements.
• Formal and informal reward, recognition, and acknowledgement programs.
• Lots of fun and engaging employee development events.

We will give careful consideration to your application and review your details against the position criteria. You will receive separate notification as your application progresses. Please note that only candidates who meet the minimum criteria for the role will proceed in the selection process.