Principal D365 F&O Consultant - Retail/Commerce

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Principal D365 F&O Consultant - Retail/Commerce, England

Client: Cognitive Group | Part of the Focus Cloud Group

Location: England, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Views: 1

Posted: 30.03.2025

Expiry Date: 14.05.2025

Job Description:

This role is to focus on delivering enterprise-scale transformations, optimising operations, and enhancing customer experiences.

Work with leading retailers and global brands, helping them streamline operations, modernise POS systems, and enhance omnichannel capabilities. You'll have the opportunity to design, implement, and optimize D365 F&O Retail solutions, working alongside industry experts in a collaborative, innovative, and growth-driven environment.

Your Role:

• Architect and implement D365 F&O Retail solutions, including Point of Sale (POS), store operations, inventory management, and eCommerce integration.
• Configure and customize D365 Commerce to enhance in-store and online retail experiences.

End-to-End Implementation & Optimization:

• Lead full-cycle implementations of D365 Retail & POS solutions for multi-location and enterprise retail clients.
• Ensure seamless integration with payment providers, inventory systems, and CRM tools.

Stakeholder & Client Engagement:

• Collaborate with retail business leaders, store managers, and IT teams to tailor solutions to specific business needs.
• Conduct workshops, training sessions, and knowledge transfers for end users.

Performance, Compliance & Security:

• Ensure POS and retail systems are secure, compliant, and optimized for speed and scalability.
• Leverage AI, automation, and analytics to enhance customer experience and drive business intelligence.

What We’re Looking For:

• Strong expertise in D365 Finance & Operations Retail modules, Commerce, and POS solutions.
• Experience with Microsoft Retail Cloud, Modern POS (MPOS), and Cloud POS (CPOS).
• Deep knowledge of inventory management, pricing, promotions, loyalty programs, and omnichannel retail strategies.
• Integration experience with third-party payment solutions, eCommerce platforms, and ERP extensions.
• Strong technical and functional understanding of retail workflows and POS system configurations.
• Retail industry experience—working with multi-store, franchise, or global retail operations is a plus.
• Microsoft certifications in D365 Commerce or Retail are a strong advantage.