Preparation Technician

Group 1 Automotive UK; Norwich; On-site; GBP 25,000 - 35,000; Full time

Job description

Preparation Technician Mercedes-Benz Norwich

Time to switch up a gear? Be part of something better.

Enjoy support that's second to none as a Preparation Technician at Group 1 Automotive. With training at some of the best facilities in the industry, you'll learn new skills while becoming an expert. And best of all, you'll be part of a fun, friendly team that will support you every day.

What We Can Offer You

• 24/7 online access to healthcare professionals
• Car purchasing and lease schemes
• Servicing, parts & accessory colleague discounts.
• Enhanced holiday allowance with length of service
• Paid day off for your birthday
• Company share purchase plan
• Loan plans for colleagues, including toolbox and travel tickets
• Colleague referral payments
• Industry leading family friendly policies
• Numerous training, learning and development options to suit everyone
• Plus lots more

What You'll Do Day To Day

• Carrying out service, diagnosis and repair of vehicles to excellent standards.
• Communicating with the Service Reception team and Workshop Control.
• Speaking with customers on occasion to provide your expert, technical opinion.
• Maintaining thorough and up-to-date product knowledge.
• Maintaining exceptionally high customer service levels that lead to customer loyalty and referrals.
• Maintaining good housekeeping standards and orderly administration of your work.

Helpful Skills And Qualifications

Don’t worry about ticking off every single skill here if you care about delivering great experiences as much as we do, we want to hear from you.

• Full UK Driving Licence
• Motor Industry experience in a similar role is essential
• Happy to work independently and as part of a team
• Ability to work to timescales effectively, with a keen eye for detail

We value diversity and believe it strengthens our team. If you don’t meet every requirement listed but are enthusiastic about this role and eager to learn, we encourage you to apply.

Be part of something big

Group 1 Automotive is on an exciting growth journey. We are home to over 7000 colleagues dedicated to providing exceptional customer service, with 114 dealerships in the UK, representing 21 brands at the forefront of automotive retail.

But you don’t need to love cars to work with us - just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people.

Our Values

At Group 1 Automotive we pride ourselves on our five core values that are incorporated in all we do.

Respect - Integrity - Transparency - Teamwork - Professionalism

These are the principles that every member of our team lives by, whether that be business functions, customer interactions, how we interact with the local community and even how we view each other in the team.