Practice Manager Surgical Practices R35487

Practice Manager, Surgical Services

Baystate Health, western Massachusetts’s premier healthcare provider, and home to Baystate Medical Practices is looking for an experienced Practice Manager to join our Surgical Services Division.

The Practice Manager would oversee the following practices: General Surgery, Colorectal Surgery, Bariatric Surgery, Endocrine Surgery, Trauma & Emergency Surgery.

• Serve as the primary contact for the practice operations in facilitating collaboration, resolving administrative and financial issues relating to all practice operations.
• Hiring, developing and coaching staff and instituting administrative policies and procedures.
• Provide management oversight and develop and implement improvement initiatives within the clinical operations to improve patient satisfaction and quality of care of the practices.
• Responsible for operating efficiencies and cost management. Supports the development of the annual budget and assists division directors and finance analyst to develop capital purchases and monitoring, managing and control expenditures.
• Collaboration with the directors, physicians, service line leadership and system executives to develop, implement and monitor program-specific action plans and accountabilities that align practice goals with Baystate Health mission and strategic plans.
• Collaborates and communicates regularly in order to foster a collaborative, team-based practice, and a positive environment for staff, providers and patients.
• Developing and managing schedules and utilization.

Requirements

• Bachelor’s Degree, Masters preferred.
• Minimum of 4-5 years experience successfully managing and leading a large ambulatory site, or multiple medical practices.
• Demonstrate excellent verbal, written communication, and interpersonal skills.
• Strong knowledge of budgeting and revenue cycle activities.
• Possess a proven track record of achieving objectives through motivating and leading others.
• Experience with implementing ongoing process improvement to ensure a patient-centric program.
• Ability to establish and maintain positive, professional relationships with senior leadership and staff, and work in collaborative partnership with all health care providers.

Size & Scope – 32 Providers, 1 RN/Clinical Supervisor, 7 RN's, 14 MA's, 4 Surgical Schedulers & 5 Patient Service Reps.

Location – Baystate Medical Offices, 2 Medical Center Drive.

Advantages of Working with Baystate Health

• Established career ladders with guaranteed compensation increases.
• Excellent Benefits, Compensation and generous PTO.
• Nursing forgivable loan program.
• First time home buyers’ program.
• High-quality, low-cost medical, dental and vision Insurance.
• Competitive 403b retirement match.
• Wellbeing programs that include but are not limited to mental, physical and financial health.

We strive to be the place where we can help you build the career you deserve – apply today – YOU belong at Baystate!

Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status.