Practice Manager, QA Manager, Service Delivery, Stakeholder Management

Practice Manager, QA Manager, Service Delivery, Stakeholder Management, Remote

Practice Manager / QA Manager required to work for a fast growing business based in Central London. This role will be primarily remote with some travel to the Central London offices, and as it is a global role, there will be occasional global travel. All travel and accommodation expenses will be paid.

Please read in full before applying

As this role has global coverage, there may be early or late calls. Candidates must be prepared for this. Flexibility is expected, but we are looking for someone dedicated, not someone who desires a rigid 9am-5pm position. Immediate availability is a bonus.

The key areas of knowledge and experience required include:

1. Domain Knowledge (Quality Assurance, Quality Control & Testing Frameworks, Tools, Techniques)
2. Resource Management (Capacity & Capability with Partners and Internal Resources)
3. Stakeholder Engagement (from Executives to Delivery, including internal clients, planning, monitoring & reporting)
4. Pre-Sales (presenting, scoping, estimating, solutioning, resourcing)
5. Delivery (Driving Team Outcomes, Ensuring Quality Delivery, Meeting Stakeholder Expectations)
6. Governance, Leadership & Management (Budgets, Delivering the Quality Strategy, Overseeing Teams and Ensuring Outcomes)

In addition, our client is looking for the following in your experience:

1. You MUST have managed or led QA Teams of significant size, including 3rd parties. Experience managing circa 70 people, both in-house and outsourced, is essential.
2. You must have clear examples of maximizing results with 3rd parties and a strong network of 3rd party teams, should existing vendors need replacement.
3. Proven people management and leadership skills.
4. Ideally, you will have been a Tester or QA Assistant earlier in your career to understand day-to-day life in a QA environment.
5. SOLID senior Business Stakeholder Management skills.
6. Proven resilience and a strong approach to getting things done.
7. Comfort with global calls and travel at short notice.
8. In-depth understanding of quality control procedures and relevant standards (e.g., ISO 9001).
9. Knowledge of QA methodologies and tools (e.g., test automation, bug tracking).
10. Demonstrated experience in delivering quality management frameworks and systems, and ability to create and develop Quality Strategies, Policies, and Test Plans.
11. Professional certification in quality management is desired, but not mandatory.
12. Ability to build temporary teams for auditing, testing, validation, and improvement programs, including generating business cases for change initiatives.

This is a great opportunity, and salary is dependent upon experience. Apply now for more details.