Practice Director

British Veterinary Association; Bangor; On-site; GBP 40,000 - 80,000; Full time

Job description

Join our dedicated team at Cedarmount Veterinary Clinic, a well-established veterinary practice providing high-quality care to pets and their owners. We are seeking a motivated and skilled Practice Director to oversee the day-to-day operations, ensure the smooth running of our clinic, and support our staff in delivering exceptional service.

Key Responsibilities

As a Practice Director, you will be responsible for overseeing the daily operations of our veterinary practice, ensuring efficient workflow and providing exceptional client care. Your key responsibilities will include managing the practice's financial performance, such as budgeting, invoicing, and ensuring profitability. You will implement and maintain health and safety protocols to ensure compliance with relevant regulations, and handle HR tasks including recruitment, training, and staff development. A key part of your role will be fostering a positive, collaborative work environment to promote high team morale, as well as managing inventory, ordering, and maintaining supplies and equipment. You will monitor client satisfaction and promptly address any concerns, while working closely with the senior management team to develop and implement strategies for practice growth.

What We're Looking For

We're looking for a candidate with previous experience in a veterinary practice management role, or equivalent leadership experience in a healthcare setting. The ideal candidate will possess strong leadership, organisational, and interpersonal skills, along with financial acumen, including experience in budgeting and managing a P&L. A proactive approach to problem-solving and improving practice efficiency is essential, as well as excellent communication skills to effectively engage with both the team and clients.

How we support your work life balance

This full-time role offers 40 hours per week across 5 days, with no weekends or out of hours.

Because our people matter

We recognise that our people are fundamental to the success of our business. Investing in our people, premises and processes is at the heart of what we do. In addition to a competitive base salary, you will benefit from:

Work-life balance

1. 7 weeks annual leave
2. Additional holiday entitlement for your birthday

Wellbeing

1. Private Medical Insurance
2. Employee Assistance Programme: 24/7 confidential helpline
3. Enhanced family-friendly policies, including maternity/paternity/adoption/shared parental and surrogacy pay
4. Initiatives focused on colleague wellbeing

Development

1. Learning and development opportunities via the IVC Evidensia Academy
2. Access to Vetlexicon - our online encyclopaedia provider
3. Quality Improvement Programme

Colleague Benefits

1. Company pension scheme
2. Supporting a greener commute to work with a Cycle to Work scheme and Green Cars Scheme, subject to eligibility criteria
3. Voluntary benefits: we give you the flexibility to choose from a range of voluntary benefits to suit you
4. Access to discounts/cashback with hundreds of participating retailers
5. Discounted treatment for your own pets at an IVC Evidensia practice

Cedarmount Veterinary Clinic, Bangor

67 Bryansburn Road, Bangor, BT20 3SD, United Kingdom

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Animals treated

Small animals

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