Post Completions Team Leader

CRA Legal; Sheffield; On-site; GBP 28,000 - 35,000; Full time

Job description

Role: Post Completion Team Leader

Salary: £28,000-£35,000 DOE

Location: Sheffield

Contract: Full Time, Permanent

Benefits: Industry-leading training, career progression opportunities, healthcare cash plan, and more

Lead and Inspire in a Thriving Conveyancing Department!

CRA Consulting is delighted to present this exciting opportunity for an experienced conveyancing professional to take on the role of Post Completion Team Leader. This is a fantastic chance to oversee and develop a high-performing team within a modern, dynamic firm that values efficiency, collaboration, and innovation.

The Role:

Oversee and Drive Post Completion Success

As the Post Completion Team Leader, you will lead and manage a team of Post Completion Assistants/Executives, ensuring operational efficiency and excellent client service. You will work closely with fellow Team Leaders and Group Companies to meet key performance indicators and drive best practices in post-completion processes.

Key Responsibilities:

1. Performance Management: Ensure departmental KPIs and SLAs are met with the support of your line manager.
2. Team Leadership: Effectively manage and motivate the Post Completion Team through regular 1-2-1s, training, coaching, and team meetings.
3. Quality Control: Audit and monitor team and individual performance, providing constructive feedback.
4. Process Efficiency: Identify trends through MI data, enhance processes, and upskill team members in various registration procedures.
5. Compliance & Best Practices: Develop and enforce company policies and procedures in line with industry regulations.
6. Liaison with External Bodies: Work with HM Land Registry and HMRC portals, set up fee earner accounts, and streamline efficiencies.
7. Technical Expertise: Handle complex post-completion matters, including leasehold, shared ownership transactions, SDLTs, and title restrictions.
8. Client Service: Maintain high service levels and ensure timely responses to client and stakeholder queries.
9. Operational Support: Assist with file closures, indemnity policies, and liaise with lenders and solicitors for efficient resolutions.
10. Stakeholder Engagement: Regularly update lender panels and referral partners via online platforms (LMS, Lender Exchange).
11. Collaboration: Work closely with other Team Leaders and Senior Management to support operational conveyancing teams.

What We're Looking For:

To excel in this role, you'll bring:

1. Experience: Minimum 3 years of experience in the conveyancing or property sector.
2. Leadership Skills: Previous team management experience (desirable but not essential).
3. Organisation & Prioritisation: A structured and detail-oriented approach to workload management.
4. Communication: Excellent verbal and written communication skills with a professional but approachable manner.
5. Tech-Savvy: Competency in MS Office, Case Management Systems, and online portals (Land Registry, SDLT, lender platforms).
6. Problem-Solving: Ability to handle deadlines, work under pressure, and manage team performance effectively.
7. Drive & Motivation: A proactive and self-motivated attitude with a commitment to professional development.

The Perks:

Joining this innovative firm comes with numerous benefits designed to support your career and work-life balance:

1. Fantastic Working Hours: Monday to Friday, 9:00 AM - 5:00 PM (1-hour lunch break).
2. Professional Development: Access to industry-leading training and clear progression opportunities.
3. Comprehensive Benefits: Healthcare cash plan, pension scheme, and employee assistance programme.
4. Team Culture: Dress-down Fridays, summer and Christmas parties, and regular team bonding events.
5. Financial Security: Competitive salary, regular salary reviews, and death-in-service benefit.
6. Work-Life Balance: On-site subsidised canteen, free parking, and fresh fruit daily.

Why Choose This Role?

This role offers more than just leadership-it's an opportunity to make a lasting impact in a firm that values teamwork, client care, and operational excellence. You'll be at the forefront of ensuring efficient post-completion processes while developing your own professional expertise in a supportive environment.

Apply Now!

If this opportunity aligns with your skills and career aspirations, we'd love to hear from you. Contact Marcus Khazenifar at CRA Consulting for a confidential discussion on 0114 241 8030 or email [e-mail]. Alternatively, click the "apply" button to submit your latest CV.

Explore additional opportunities at www.craconsultants.com/jobs.