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An expanding multi-cultural company in the education sector is seeking a driven individual fluent in Portuguese to provide exceptional customer service to students. This role involves guiding prospective students through the enrolment process, converting leads into enrolments, and maintaining accurate internal reports. The ideal candidate will possess strong communication and relationship-building skills, contributing to the company's mission of fostering an inclusive educational environment. Join a dynamic team where your positive attitude and dedication will make a real difference in students' lives!
An expanding multi-cultural company in the education sector
Responsibilities
Main duties:
Identify prospects and assist current students
The Role:
– Provide excellent customer service to new and existing students
– Offer students guidance and advise throughout the course enrolment process
– Convert prospects into students
– Work towards quality-based targets and KPIs
– Data inputting for internal reports and accurate student database
Candidate's Profile
– Fluent in Portuguese (both written and verbally) – Mandatory
– Previous experience in education, tourism, customer service or sales – Desirable
– Strong communication and relationship building skills
– Driven candidate with positive attitude