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Porter - Hotel

Merlin Entertainments Group

Stoke-on-Trent

On-site

GBP 10,000 - 40,000

Full time

26 days ago

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Job summary

Join a vibrant team as a Hotel Porter at a renowned resort, where first impressions matter! Be the friendly face that welcomes guests, providing essential information and ensuring their stay is as enjoyable as possible. This role offers a unique opportunity to work in a dynamic environment, handling guest property and being a helpful resource throughout their visit. With ongoing training and various perks, this position is perfect for those who thrive in hospitality and love making others happy. If you're ready to be part of an exciting team that values your contributions, this is the role for you!

Benefits

Merlin Magic Pass - 20 free tickets
40% discount online off LEGO
25% discount in on-site shops and restaurants
Access to discounts on over 1000 retailers
Ongoing training and development opportunities

Qualifications

  • Enthusiastic and helpful ambassador for guests.
  • Ability to answer questions and provide information.

Responsibilities

  • Safe handling of guest property and delivering it to rooms.
  • Providing assistance to guests during their stay.

Skills

Customer Service
Communication
Problem-Solving

Job description

What you'll bring to the team

We are currently recruiting for a Hotel Porter to join us in the Hotels at the Alton Towers Resort, the UK's only attraction that specialises in making Britain happy!

First impressions count for a lot and you'll be one of the first people our guests meet as a Porter at the Alton Towers Resort. As such, you'll need to be an enthusiastic and helpful ambassador, as well as a mine of information - answering questions on everything from the geographical layout of the Resort to the latest promotions.

You'll also take responsibility for the safe handling of guest property, delivering it to their rooms as well as being on hand for any additional help they may need during their stay. In this role you could work in any of our amazing hotels.

Benefits
  1. Merlin Magic Pass - 20 free tickets for you, your family and friends to enjoy all of our Merlin Attractions across the world
  2. 40% discount online off LEGO
  3. 25% discount in our on-site retail shops and restaurants
  4. Access to Merlin benefits page with discounts on over 1000 fashion and electronic retailers, restaurants and travel
  5. Ongoing training and development opportunities
  6. Plus, many more...
Pay Range

Compensation between GBP £7.49/Hr. - GBP £11.44/Hr.

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