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Porter (Bank)

The Priory Hospital

Poole

On-site

GBP 10,000 - 40,000

Full time

2 days ago
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Job summary

An established industry player in healthcare is seeking a dedicated Porter to join their team at the Harbour Hospital. This bank role offers flexibility, allowing you to work as needed during busy periods and to cover for staff absences. Your responsibilities will include assisting with the movement of patients and equipment, providing excellent customer service, and ensuring the comfort and dignity of patients are upheld. If you have a passion for helping others and thrive in a dynamic environment, this position offers a rewarding opportunity to contribute to patient care in a supportive setting.

Qualifications

  • Experience in customer service roles is essential.
  • Previous portering experience in healthcare is beneficial.

Responsibilities

  • Assist with patient and equipment movement throughout the hospital.
  • Provide information and escort patients to various hospital areas.
  • Ensure security and compliance with hospital protocols.

Skills

Front line customer facing experience
Proficiency in PC usage
Communication skills

Education

Maths GCSE (A-C) or equivalent
English GCSE (A-C) or equivalent

Job description

Overview

Porter (Bank)
The Harbour Hospital
Bank Shifts
Salary: £12.21 per hour

The Harbour Hospital in Poole is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country.

We have an opportunity for a Porter to join their team of staff in the Portering department. This is a bank role working on an “as and when required” basis, you will be required to supplement staffing levels during busy periods and provide cover for existing staff in times of annual leave or absence.

Duties Of This Role Include
  1. Undertake a range of general and ad hoc tasks on a day-to-day basis to meet the requirements of the site such as patient, equipment, and goods (e.g., pharmacy goods) movement.
  2. Explain hospital facilities and services to patients and family members when escorting people to rooms or other hospital areas.
  3. Provide a courteous service to internal and external customers.
  4. Ensure patient comfort and dignity are always maintained.
  5. Provide security for the facility as required within each specific hospital, ensuring compliance of security processes and external patrols are covered as appropriate to the hospital.
  6. Comply with all relevant mandatory training.
Applicants Should Meet The Following Criteria
  1. Front line customer facing experience.
  2. Previous portering experience in a healthcare, hotel or hospitality setting would be beneficial.
  3. Maths, English GCSE at grades A to C or equivalent functional skills level 2 evidence.
  4. Proficiency in the use of a PC, including the use of software and systems.
Salary & Benefits

Circle Health Group offers a competitive hourly rate.

“Our culture is a result of the way our people live and breathe our philosophy, which combines our purpose, principles and values.
To find out more about the Circle Health Group Philosophy: here.”

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