Policy Manager

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Sector: Media and Publishing
Role: Manager
Contract Type: Permanent
Hours: Full Time

Closing Date:
28/04/2025

Group:
Networks and Communications Group

Management Level:
Senior Associate

Job Type:
Permanent

Job Description:
Please note that this role will close at 00:01 on Monday 28 April, and therefore we advise getting your application in no later than midnight on Sunday 27 April.

About Ofcom
As the UK's communications regulator, we're delivering vital work that helps keep the UK connected and shapes the future of how we'll stay connected with each other. Our work covers everything from phones and broadband, through to TV, radio, the postal service, and wireless devices. We're also taking on the challenge of making the online world a safer place. And we need people of all backgrounds, skill sets, and experiences to help us achieve our goal of making communications work for everyone.

About the team you'll be part of
This role is part of our Networks and Communications Group. Our mission is to help ensure the communication services we all use every day work well for everyone, today and in the future. We do this by promoting competition and investment in the industries we oversee and helping make sure that communications networks are secure and resilient. Our work helps drive innovation, deliver consumer choice and value, and makes sure people and businesses get the services they need.

The purpose and scope of the role
This is an important role developing and implementing policy to help promote the interests of consumers using post, broadband, mobile and other digital communications services. When you join us, depending on your skills and experience you will have the opportunity to manage key policy projects and programmes, analysing and solving complex problems, working closely with specialists such as economists, lawyers and technology experts.

Some examples of our priority policy projects for 2025/26 include:

• Mobile investment: We are starting a programme of work to promote competition and investment in the mobile market, including by empowering consumers to choose the network and service that best suits their needs.
• Telecoms Access Review: We are currently reviewing a range of telecoms markets with the aim of ensuring our regulation supports competition and investment in fibre broadband infrastructure.
• Postal Universal Service Obligation (USO) review: Earlier this year we proposed significant changes to the obligations on Royal Mail to put the postal universal service on a more sustainable financial footing.

Your Key Responsibilities

• Work as part of different project teams, taking ownership of the overall progress of the project.
• Gather and analyse evidence, engaging with stakeholders to understand their views and summarise for colleagues.
• Lead and contribute to policy development and group discussions, presenting your analysis.
• Produce internal documents to support our policymaking process and draft parts of our published documents.

The skills, knowledge and experience you'll need for success

• Experience of policy development in a regulated industry, in government or another policy-focused organisation.
• Analytical skills: experience of applying thorough analysis in problem solving.
• Articulating Ideas: ability to clearly and concisely articulate complex information.
• Executing plans: experience in leading and managing policy and/or strategy projects.
• Forming relationships: ability to build and manage constructive working relationships.
• Channelling influence: leading and contributing to team policy discussions.

While not essential, knowledge of the industries Ofcom regulates would be desirable, as would experience of working in industry.

Ofcom has a clear mission: to make communications work for everyone.

Where positions are listed as full-time, we remain open to reduced hours, part-time arrangements, job shares, and other flexible working options.

We also warmly welcome applicants who are returning to the workforce after a break.

As a Disability Confident employer, we offer interviews to disabled applicants who meet essential criteria for advertised roles.