Pension Insurance Corporation (“PIC”) provides secure retirement incomes through comprehensive risk management and excellence in asset and liability management, as well as exceptional customer service. Our purpose is to pay the pensions of our current and future policyholders. We achieve our purpose by setting Companywide strategic objectives and driving a healthy culture based on our PIC Values of Resilient, Adaptable, and Loyal.
This role sits within the Policy Data Management (PDM) Team, whose responsibility forms part of the end-to-end transition of new business into PIC's operating model. The PDM team works closely with many stakeholders (namely third-party administrators, Originations, Transitions, Pension Services and Reinsurance Operations, Finance Actuarial and Finance Accounts) to identify and validate all necessary data to support its operations and all downstream systems and processes. The role requires the ability to:
- Effectively collaborate with all stakeholders to secure their buy-in and implement improvements to systems, processes, and technology, as appropriate.
- Apply knowledge and insights concerning the onboarding of new pension schemes and reinsurance treaties to the Policy Data Management (PDM) system and how this impacts our policyholders.
- Deliver strong business outcomes relating to capital, profitability, the Company brand and market reputation whilst achieving positive outcomes to our policyholders and internal customers on a consistent basis.
Our Company values are expected to be reflected in the delivery and performance of every role.
Specific accountabilities assigned to the role of Policy Data Management Analyst within the Customer Operations function:
- Performing scheme and treaty onboarding through analysis of scheme benefit structures, data reconciliation, system preparation and calculation analysis
- Assisting with quarterly data updates by preparing data and analysing results of calculations
- Raising and chasing data issues with third-party administrators, Pension Services, Reinsurance Ops and Transitions in relation to the above 2 workstreams
- Raising and chasing file delivery issues with third-party administrators
- Processing new scheme and reinsurance business through setting up scheme and treaty details in the PDM system and providing outputs to the New Business Modelling team.
- Responding to queries raised by experience actuaries, often involving in-depth analysis of the underlying data within the PDM system
- Drafting, reviewing and maintaining procedure guides for the various PDM Team processes.
- Identifying issues with the Policy Reference Numbers in intercepted movements and resolving as appropriate
- Reviewing Policy Reference Numbers and policy statuses for new treaties being loaded to the LISA reinsurance administration system
Knowledge:
- Good knowledge of Defined Benefit Pension Schemes preferred.
- Basic knowledge of data analysis techniques used for data migration and data reconciliation.
- Familiar with pension buy-ins and buy-outs.
- Advanced knowledge of MS Excel and MS Word a necessity.
- Good working knowledge of Power BI, SQL, VBA and RAFM an advantage.
Skills:
- Strong organisational skills
- Strong communication skills
- Effective collaboration with key stakeholders
- Ability to persuade and influence both directly and indirectly
- Ability to manage own time and workload effectively
- Ability to organize work to meet deadlines
- Ability to work within defined procedures as recommended by functional teams
Experience:
- Strong academic record in Mathematics, Statistics, Economics or Actuarial Science or related field, or working toward an APMI qualification
- Intermediate DB Pension experience
- Experience of complex data analysis work
- Experience working in a corporate or consulting environment
Desirable personal attributes aligned to what success looks like in the role:
- Intellectually curious with a willingness to learn through own research.
- Strong problem-solving skills utilising consultative questioning to challenge current norms and drive change within the business function.
- Effective communicator – structures insights into clear messages and effectively engages others within business function, as well as internal stakeholders, professional and regulatory bodies.
- Innovative thinker – positive attitude to change and a willingness to embrace new ideas and techniques to improve performance.
In addition to a competitive base salary and the opportunity to participate in our annual, performance-related bonus plan, upon joining us here at Pension Insurance Corporation, you will get access to some great benefits, including private medical insurance, 28 days' annual leave (excluding bank holidays), a generous pension scheme and much more.