Police Community Support Officer - PCSO

Merseyside Police; Liverpool; On-site; GBP 26,000 - 29,000

Job description

Police Constable Support Officers (PCSOs) are salaried, non-warranted police staff who complement the work of Police Officers.

A consistent number of PCSOs go on to pursue careers as Police officers within Merseyside Police Force, handling more serious, complex, and enforcement-heavy tasks. However, those who prefer to remain as a PCSO for the long-term particularly enjoy providing visibility in the community, community outreach, and tackling minor issues, focusing on public safety, support, and engagement.

PCSOs also enjoy the stability of working primarily in one location, building intricate knowledge of local communities, and understanding the dynamics and specific needs of the areas they serve.

This rewarding career offers an opportunity to play a pivotal role in Merseyside Police, joining a unique profession where you can really make a visible difference in your community.

Salary: £26,106 to £28,653 plus 13.33% equalisation allowance after training (per annum).

Equating to £29,585 £32,472 per annum - inclusive of equalisation allowance.

Holidays: 33 days holiday increasing with service to 38 days
Benefits: Local Government Pension Scheme
In depth training at our Mather Avenue Training Centre.
Continuous Professional Development
Police Blue Light Card Discounts and perks
Access to staff networks

Your daily routine will be quite varied combining public service, problem-solving, and teamwork:

1. Community Engagement:

• Patrolling assigned areas to establish a visible presence and deter crime.
• Interacting with residents, addressing their concerns, and gathering feedback on local issues.
• Attending community meetings, schools, and events to educate and foster relationships.

Crime Prevention and Support:

• Providing crime prevention advice, such as home security tips, to residents and businesses.
• Offering assistance and emotional support to victims of crime.
• Mediating in cases of anti-social behaviour to prevent situations from escalating.

Operational Assistance:

• Supporting police officers at crime scenes by maintaining order and protecting evidence.
• Conducting house-to-house inquiries as part of ongoing investigations.
• Assisting during public events by managing crowds, providing directions, or ensuring public safety.

Legal and Administrative Duties:

• Preparing reports and maintaining accurate records of incidents.

About Merseyside Police:
Merseyside Police is a dynamic, challenging, and rewarding place to work, we take pride in everything we do.
The best performing urban Force as graded by HMICFRS to date, our strategy is simply to put the communities of Merseyside first. We have a strong focus on continuous improvement in the areas we’re passionate about: ending Violence Against Women and Girls; tackling Serious Organised Crime and County Lines; strengthening our approach to Diversity and Inclusion; building trust and confidence through Community Engagement.

We’re a friendly employer who prides itself in staff investment and wellbeing. Our rewards package includes everything you would expect from any large, forward-thinking employer, including family friendly policies, and local government pension scheme, discount schemes and inclusivity networks.

Our commitment to Diversity, Equality and Inclusion:
To help us achieve a workforce that represents our communities, we have a dedicated Inclusion team who work to encourage people from diverse communities to build their career with our force. They also provide support and guidance throughout the job application process to candidates from under-represented groups. To find out more about the support on offer from our dedicated Inclusion team please visit their page on our website.

Our Recruitment Process:
To apply for the role of PCSO, you will need to meet the minimum criteria as outlined on our PCSO information page on our website under Eligibility Criteria.
Details of the recruitment stages can be found on our PCSO information page under recruitment. We are currently recruiting PCSOs to start employment in October 2025, and February 2026.

You will be invited to complete National Sift via the College of Policing shortly after applying so please do ensure you monitor your emails and complete in a timely manner as interviews are expected to be consistently conducted with pre-employment checks including medical, vetting and biometrics being conducted shortly after.

Please provide 5 years employment/education history, explaining any gaps in employment, as part of the experience and education history section of your application form. We will use this information to obtain references upon conditional offer - with your permission.

If you think this is the role for you, please click apply and you will be diverted to our website where you can formally apply and find out all of the relevant information including our contact information if you have any questions.