Portfolio Manager

Computacenter; London; On-site; GBP 60,000 - 100,000

Job description

Location: UK - London, UK - Hatfield, UK - Manchester, UK - Birmingham | Job-ID: 212781 | Contract type: Standard | Business Unit: Project Management

Life on the team

Due to continued growth within our organisation, we are excited to announce we are now looking to hire an IT Portfolio Manager (PMO Lead) into our Group Professional Services (GPS) organisation within Computacenter.

Group Professional Services is a dynamic part of Computacenter that integrates our Engineering, Consultancy, and Project Management practices, alongside our expanding Business Solutions portfolio and nearshore/offshore centres. With a team of over 4,200 highly skilled professionals, we possess deep expertise in core infrastructure technologies, industry-standard architecture, and project, programme and portfolio management methodologies. Operating across three continents, we serve some of the world's largest brands, driving technological change in a vibrant and rapidly evolving digital landscape.

You will join a thriving Practice delivering high-value transformation services to help our customers change the world. You will gain experience of delivering the latest technologies across our public and private sector customer base, which includes some of the world’s most recognisable names.

What you’ll do

You will take on responsibility for the successful delivery of the projects within your portfolio, acting as customer point of ownership/escalation, defining the portfolio standards and providing (matrix) leadership to the Project Managers (PMs) and Coordinators (PCs) working on the account. You will also be responsible for directly assuring small-medium projects. As a Portfolio Manager you will have oversight of portfolio triage, presales and delivery, working closely with your customer(s) and the account team(s) to ensure the portfolio is aligned to customer strategy and delivered to agreed performance metrics.

In support of this, you are expected to understand and articulate to customers both what Computacenter sells and delivers and have a good working knowledge of the technologies/solutions. Depending on the size of the account(s) within your Portfolio, you will either be responsible for:

• Multiple smaller customers
• All project delivery into a medium sized customer
• A subset of the delivery portfolio into one our large customers

Delivery of a successful portfolio will include:

• Understanding and influencing customer and CC account strategy
• Helping customers to select and prioritise initiatives to maximise Return on Investment (PMO dependent)
• Building a high performing and motivated portfolio delivery team
• Optimising the running of the portfolio (including resource, risk, issue and change management)
• Undertaking portfolio level governance and assurance (in collaboration with the account aligned Project Practice assurer)
• Optimising portfolio financial performance, including maintaining accurate forecasts
• Driving continuous improvement and innovation
• Building strong relationships across the customer and Computacenter ecosystem
• PMO consultative services e.g. development of business requirements, fixing challenged PMOs & maturity assessments.
• Alignment to PMO strategic services and contribution to ongoing development

What you’ll need

• A demonstrable track record of delivering medium to large, complex portfolios of change in an external customer facing environment
• Past experience as a Senior Project Manager delivering medium-large projects
• Trained and accredited in project and/or portfolio management methodology, for example Prince2, MoP, Agile, P3M3
• Demonstrable leadership skills and personal gravitas
• Strong coaching and mentoring mindset and skills.
• Excellent interpersonal skills and ability to build and maintain relationships
• Ability to consciously cultivate a strong professional Personal Brand and reputation
• Able to apply a variety of influencing skills to enable the required outcomes for your stakeholders, to enable positive assignment outcomes
• Ability to apply a variety of approaches including emotional Intelligence with flexibility, to adapt personal style and approach to meet specific customer needs and to resolve conflicts
• Ability to articulate the value of project, programme and portfolio management to internal and external customers
• Excellent Commercial and Financial skills
• Understanding of current technologies and the ability to articulate the benefits in line with Computacenter’s propositions

About us

Computacenter is a leading independent provider of IT infrastructure services, with about 20,000 employees worldwide. We work at the heart of digitisation, advising organisations on IT strategy, implementing the most appropriate technology and managing our customers’ infrastructures.

We offer a friendly, open working environment without too much fuss about hierarchy. We are looking for professionals with diverse competencies, personalities and strengths who want to live our shared value of teamwork and performance.

Interested in joining a company with a strong sense of community?

We’re growing. We’re hiring. We encourage. We empower. We support.