PMO Continuous Improvement Manager - ESN, Bristol

PMO Continuous Improvement Manager - ESN, Bristol

Client: BT Group

Location: Bristol, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference: f37f6aeea9cc

Job Views: 7

Posted: 20.02.2025

Expiry Date: 06.04.2025

Job Description:

What you’ll be doing:

1. Drives and influences improvements to PMO services through the delivery of projects, bringing together cross-functional teams to identify opportunities and achieving targeted performance improvements.
2. Owns the continuous improvement/transformation governance reporting framework (both internal & external).
3. Leads the implementation of continuous improvement opportunities to improve approaches, tools and Process Design & Improvement processes. Responsible for the development and continuous improvement of the approach and tools to support the delivery of the ESN programme.
4. Articulates and processes thought leadership, influencing active buy in and proactive change management ideals across the programme.
5. Drives the implementation of robust process governance, co-ordinating cross-functional stakeholders responsible for making decisions about the ESN processes and supporting process transformation. Executes testing of processes against agreed specifications, corporate standards and contractual obligations.

The skills you’ll need:

1. Process Design
2. Stakeholder Management
3. Business Process Improvement
4. Project/Programme Management
5. Growth Mindset

What we would like to see on your CV:

1. Track record of leading major business change and improvements in a fast-paced PMO.
2. In-depth knowledge of the customer contract to drive processes and governance to support it.
3. Proven background in Process Design and Project/Programme Management.
4. Excellent stakeholder management and communication skills. Ability to provide inclusive leadership and make the right decisions.
5. Experience of working on complex HMG/3ES programmes and programme internal communications, would be advantageous.

Benefits:

At BT, we entertain, educate, and empower millions of people every single day. We’re a brand built on connecting people – whether that’s friends, family, businesses, or communities. Working here, you’ll receive an attractive salary and a range of competitive benefits, but – more than that – you’ll be joining an ambitious organisation with a culture of togetherness, collaboration, and inclusivity, that takes a genuine and proactive interest in your progress and development.

1. Competitive pro rata salary
2. 10% on target annual bonus
3. BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%
4. X4 Salary Life Assurance
5. 25 days annual leave (not including bank holidays), increasing with service
6. Huge range of flexible benefits including cycle to work, healthcare, season ticket loan
7. World-class training and development opportunities
8. Option to join BT Shares Saving schemes
9. Discounted broadband, mobile and TV package
10. Access to 100’s of retail discounts including the BT shop

Flexible Working:
This role offers a 3 together, 2 wherever working model. This means you are required to be at your contractual location 3 days a week with 2 flexible days per week.