ROAST is the original agency under the TIPi Group network of specialist agencies. We are a full-service performance agency with a focus on transforming clients’ fortunes through insightful consumer understanding.
The culture at ROAST is reflective of TIPi Group, where team growth and progression is at the forefront of our minds. Providing opportunities across various disciplines including Paid Media, SEO, Insights, Analytics and more, our team are encouraged to discover their passions. We wholly support this through regular training and new opportunities encouraging consistent learning and development.
We have been fortunate enough to create this working environment through being passionate about our people at the heart of everything we do, whilst collaboratively working together to craft our culture. We abide by the ultimate vow that passion beats scale.
We are looking for an enthusiastic, personable, and strong Planning Account Director to join our growing Client Services team. The candidate will be keen to learn, want to strive for success and is curious to interrogate and ask challenging questions. Proactivity, willingness to learn and a positive attitude are necessary for this role. We are looking for a competent communicator, who can influence and drive positive change within the agency and across our clients. The Account Director will inspire and motivate delivery teams and our clients alike.
Reporting to a Group Account Director, the Account Director will be responsible for the management, growth and retention of multi-channel, high revenue accounts. This exciting role involves not only building solid client relationships and managing revenue for selected accounts, but also executing your digital knowledge and management skills with the support of the deliverable team.
With existing experience and the ability to develop teams internally, a core output of the role will be to manage daily client communication, operations, and prioritisation of deliverables to the highest standard. This includes setting both client and internal expectations against scopes, whilst always ensuring business objectives are considered when presenting back or planning Digital opportunities.
The AD role is expected to lead and undertake key Client Servicing responsibilities, including, and not limited to, contractual conversations internally and externally and ensuring the flow of client revenue is consistent with their portfolio target.
Whilst managing your clients, there will be the need to upskill across the agency’s wider business & marketing services. This will be carried out alongside your Client Servicing team to ensure development is standardised.
Experience & Skills
We are looking for an enthusiastic and confident individual with the ability to interact well with people on a personal and professional level and to thrive in a fast-paced, high-pressure environment.
Holidays: 25 days, increasing with length of service, plus Christmas Eve and New Year’s Eve off; optional company trip (this year’s have been skiing and to Portugal!).
Our hybrid-working model allows you some variety on your place of work, offering you the chance to work from home where possible. You will be expected to attend the office in line with our company policy. All staff liaise closely with their line manager to manage their time appropriately and according to their work and team requirements.
We are an equal opportunities employer.
At TIPi Group, we take pride in creating a diverse, equitable and inclusive environment where everyone is welcome and their contributions are valued. When we recruit, hire, train, promote or engage in any other employment practice, we are committed to being an inclusive employer regardless of race, religion, gender identity, sexual orientation, national origin, age, socioeconomic status, medical condition or disability, or any other protected status.
If you have a disability we would be happy to discuss reasonable adjustments to the job with you.
Please note that we will only accept applications from candidates who are legally entitled to work in the United Kingdom.
Please beware of scams online or from individuals claiming to represent us. A TIPi / ROAST employee will never solicit candidates through a non-TIPi email address, or phone number / WhatsApp. Please refuse any request that asks you to provide payment to participate in the hiring process.
To apply, email us your CV and cover letter at jobs@tipigroup.com or fill out the form on the right: