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Planner/Scheduler/Coordinator

Huntress - Maidstone

Portsmouth

On-site

GBP 34,000 - 36,000

Full time

23 days ago

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Job summary

An established industry player is seeking a Planner/Scheduler/Coordinator to join their dynamic Planning Scheduling & Dispatch department. This role offers a fantastic opportunity to work in a fast-paced environment, coordinating appointments for field operatives and ensuring efficient operations. Ideal candidates will possess strong logical thinking and problem-solving abilities, alongside experience in customer service. Join a diverse team committed to inclusivity and equal opportunity, where your contributions will make a significant impact on the organization.

Qualifications

  • Ability to resolve problems quickly and effectively.
  • Experience in customer service and working to targets is ideal.

Responsibilities

  • Scheduling appointments for field-based operatives using multiple systems.
  • Liaising with field-based operatives and understanding response times.

Skills

Logical thinking
Problem-solving
Customer service
Data input skills
Computer literacy

Tools

MS Office
Works management systems

Job description

Planner/Scheduler/Coordinator
£34,185 - £35,820 after 6 months

Huntress is currently looking to recruit a Planner/Scheduler/Coordinator to join our clients Planning Scheduling & Dispatch department in Cosham, Portsmouth.

You will be joining a great team working within a fast-paced office. This will represent a challenging role and fantastic opportunity for the right individual.

Responsibilities include:
  1. Scheduling responsive and planned appointments for field-based operatives across the business - utilising multiple works management systems
  2. Liaising with, and directing, field-based operatives
  3. Understanding response times and SLAs
  4. Identifying and escalating early warnings for risk to response times
  5. Understanding the difference between planned and responsive works
We would be keen to hear from you if you have:
  1. Logical thinking with the ability to resolve problems quickly and effectively.
  2. Computer literate, with understanding of MS Office packages.
  3. Experience in customer service and working to targets is ideal - However this is not a call centre based role.
  4. Data input skills

Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.

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