PHLEBOTOMY TECHNICIAN

Overview

This position processes requests for laboratory work by obtaining specimens and inputting required information in the Laboratory Information System (LIS). It requires a basic understanding of related functions in the HIS and meets customer needs in an efficient and professional manner.

Responsibilities

PRINCIPAL DUTIES AND RESPONSIBILITIES (Essential Functions)

1. Draws blood samples and collects other specimens from patients, following established laboratory procedures for specimen collection, handling, and processing. Assures that Positive Patient Identification is followed throughout the specimen collection and delivery process.
2. Processes laboratory test-related information (Electronic or Paper) in the Laboratory Information System, as outlined in the policy. Utilizes Hand Held System as expected.
3. Strictly adheres to National Patient Safety Goals, HIPAA Guidelines, and AIDET Expectations.
4. Processes laboratory test requests in the order of priority. Responds to STAT and Time Request tests as promptly as possible.
5. Interacts effectively with physicians, patients, and other support services. Responds to customer's concerns and comfort positively. Answers phone calls promptly and professionally.
6. Participates in inventory management and optimal resource utilization.
7. Assists with training of new employees.

Qualifications

JOB SPECIFICATIONS (Minimum Requirements)

KNOWLEDGE, SKILLS, AND ABILITIES

• General knowledge of phlebotomy procedures and practices.
• Demonstrated oral and written communication skills.
• Excellent interpersonal and leadership skills.
• Ability to work independently and in a team environment.
• Ability to provide compassionate patient care and orientation.
• Energetic, self-motivated, and driven.

EDUCATION, EXPERIENCE, & CERTIFICATION

• High School Diploma/GED Equivalent Required.
• Successful completion of a Phlebotomy Program from an approved institution.
• Work experience in a hospital/clinical setting is preferred as long as it is closely related to the essential functions of the position.
• PBT (ASCP) or Equivalent within two years of hire.

STANDARDS OF BEHAVIOR: Meets the Standards of Behavior as outlined in Personnel Policy and Procedure #1, Employee Relations Code.

CONFIDENTIALITY/HIPAA/CORPORATE COMPLIANCE: Demonstrates knowledge of procedures for protecting and maintaining security, confidentiality, and integrity of employee, patient, family, organizational, and other medical information. Understands and supports the commitment of Methodist Hospitals in adhering to federal, state, and local laws, rules, and regulations governing ethical business practices for healthcare providers.

DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. The statements are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required.