Pharmacy Technician - Ravenscar Surgery

GP Practice Pharmacy Technicians work within a multidisciplinary team of healthcare professionals, based within a GP practice, and support the delivery of safe, effective and efficient systems for medicines optimisation, repeat prescribing, reducing medicine waste and maximising patient outcomes. The pharmacy technician will play an important role, complementing clinical pharmacists, community pharmacists and other members of the PCN multi-disciplinary team, working under supervision of the PCN Pharmacist to ensure effective and efficient use of medicines. Pharmacy technicians' core role responsibilities will cover clinical, technical, and administrative categories.

The purpose of the role is to lead improvements to maximise safe, cost-effective best practice in prescribing to improve the quality of patient care. The post holder will help patients to get the best from their medicines by switching medications to agreed and approved protocols, improving repeat prescribing processes, including promotion of repeat dispensing and online ordering, minimising clinical risk, and aiming to reduce wasted medicines.

Main duties of the job

You will work as part of the multi-disciplinary team to support member practices with medicines optimisation.

• Support the role of PCN clinical pharmacists in the delivery of clinical pharmacy services including processing discharge/clinic letters from secondary care.
• Perform medicines improvement work to maximise safe, cost-effective best practice in prescribing under the supervision of the clinical pharmacists.
• Assist with medication safety monitoring systems (e.g. high-risk drugs).
• Liaise with clinicians, administrative staff and local Community Pharmacists to resolve medicine-related queries.
• Monitor practice prescribing and adherence to the PCNs policies, included but not limited to any other local and national prescribing policies and guidelines.
• Improve service and quality through mechanisms such as audits.
• Support the clinical pharmacists in Structured Medication Reviews.
• Support the work required as a Primary Care Network related to the Impact and Investment Fund.
• Contribute to the provision of safe and effective medicines management & optimisation services.
• Undertake medicines reconciliation in line with practice protocols and standard operating procedures to improve the efficiency and effectiveness of prescriptions and repeat prescriptions.
• Respond to patients' questions both face to face and over the phone; referring problems or queries to the pharmacist.
• Check the accuracy of medicines for prescriptions.
• Participate in medication audits.

About us

ELM Alliance LTD (Eston, Langbaugh, Middlesbrough Alliance) is a GP Federation, established in 2016; wholly owned by the local GP Practices in Middlesbrough, Redcar and Cleveland. The organisation delivers primary care and community services by contract with the NHS CCG, Local Primary Care Networks and Local Authorities. In addition, we provide enablement and support to our members.

Location of work

As a GP Practice pharmacy technician, you will be based in one practice but may, from time to time, be required to work across various practices in the primary care network. You could be involved in taking medication histories from patients, reviewing medicines, providing advice to patients about how to make the most of their medicines and giving advice on different treatment options. Your role will support the relationships between Secondary Care, Community Pharmacy, patients, and other pharmacy services.

Person Specification

Qualifications

• You are expected to have the equivalent of four GCSEs at Grade C and above, including Mathematics, English Language, Science, and one other subject and be a qualified and registered Pharmacy Technician with the GPhC.
• Completion of the Primary Care Educational Pathway is essential.
• Pharmacy technicians must be able to communicate effectively with the wider healthcare team, patients, and the public, whilst ensuring and maintaining confidentiality and privacy.
• You may be required to undertake additional post-registration training / qualifications.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Depending on experience up to £17.26