Pharmacy Technician Band 5

We are looking for an enthusiastic and motivated Pharmacy Technician to join our team at St Charles Hospital (part of Central and Northwest London NHS Foundation Trust).

As an NHS Trust, we strongly encourage and support vaccination as this remains the best way to protect yourself, your family, your colleagues, and of course patients and service users when working in our healthcare settings.

Your main role will be working in the dispensary to provide a high-quality, efficient, and patient-focused dispensing service to all patients of the Trust. This role will require a good level of communication, organization, time management, and interpersonal skills, and preferably some knowledge and experience of mental health services.

Central and North West London NHS Foundation Trust is a large Trust in central London covering a vast area from Hillingdon to Westminster. St Charles Hospital is part of this Trust. The patients we care for may have a mental illness, are elderly, or may need rehabilitation and long-term care. Located near Ladbroke Grove, the hospital is a community of friendly multi-professional staff and patients.

To act as a senior pharmacy technician in the dispensary, including supervising the day-to-day organization of dispensing activities from the St Charles site, prioritizing work, staff management, and training.

Key responsibilities:

• To have responsibility for line managing some members of staff.
• Training and supervision of staff when working in the dispensary.
• To act as an ACPT (checking pharmacy technician) to provide a final accuracy check of dispensed prescriptions.
• To act as a Practice Supervisor for the HEE pre-registration trainee pharmacy technicians on rotation in the dispensary.
• To have a full understanding of e-clozapine coordination in dispensing and scheduled delivery times to the clozapine clinics.
• To participate in the dispensing of clinical trials in accordance with the departmental SOPs.
• To identify daily and regular tasks that contribute to the smooth running of the dispensary.
• To support and participate in all dispensary activities.
• To supervise the stock control in the dispensary by overseeing the daily order process including sundries, returns, and expired stock.
• To meet, when appropriate, with other Senior Technicians to discuss operational issues and developments with respect to technical services.
• To participate in regular technician team meetings.
• To participate in audits.
• To participate in Saturday, late, and Bank Holiday rotas at St Charles’ hospital.
• To maintain an up-to-date CPD portfolio.
• To participate in the Trust individual staff development reviews.
• To participate in regular pharmacy technician team meetings.

• To have responsibility for line managing some members of staff.
• To participate in the recruitment and selection of staff.
• To ensure that dispensary staff respond to the needs of all on-site and off-site services.
• To liaise as appropriate with the other senior pharmacy technicians to organize the staffing resource.

• To assist in the induction training of all new staff and to help train all dispensary staff (including agency/bank staff) in the routine use of the pharmacy IT system (Ascribe).
• To act as a Practice Supervisor for the HEE pre-registration pharmacy technicians on rotation in the dispensary.
• To participate in trust or regional study days/training schemes where appropriate.
• Collate information for month-end KPI reporting (including CD audit reporting) in the absence of the dispensary manager.

• The duties and responsibilities outlined above are to be regarded as broad areas of responsibility and do not necessarily detail all the tasks which you may be required to perform. You may be expected to undertake other duties commensurate with your grade and experience. This may include working off-site. This job description may be subject to change after discussion with you.
• The post holder will be required to comply with all policies and procedures issued by and on behalf of Central and North West London NHS Foundation Trust.
• To be proficient in the use of Microsoft Office software.

• To work towards HEE Practice Supervisor accreditation if it has not been achieved already.
• To participate in the Trust appraisal process.
• Participation in training schemes including those run by HEELASE and Central and North West London, as assigned by the Associate Chief Pharmacist – Operations.

To work towards an agreed personal development plan based around the annual performance.