Pharmacy Receptionist (Providing portering cover)

NHS; Chester; On-site; GBP 20,000 - 30,000; Full time

Job description

Countess of Chester Hospital NHS Foundation Trust

To carry out a Portering function from the Pharmacy Department to all wards at The Countess of Chester Hospital NHS Foundation. The successful applicant will be delivering medicines, some of which require additional paperwork, and act as a Receptionist, dealing with staff and patients in the main Pharmacy Department.

We are looking for an individual who can work under pressure and communicate effectively in a number of situations with a variety of people including Patients, Pharmacy Staff, Doctors, Nurses, and many other health care staff.

This role is not a normal receptionist role - it can be very demanding and requires the post holder to be on their feet all day whilst managing the Dispensary and Ward Based workflow, manning the hatches and phones.

Main duties of the job

• To participate in providing an efficient delivery service to and from wards and the pharmacy department at COCH.
• Participate in the processing of stock returned from wards to be recycled or destroyed in the pharmacy department in line with Disposal procedures.
• Receive in and document all prescriptions/charts and ward requisitions received at the dispensary reception.
• File all outpatient prescriptions, discharge notification forms, ward requisitions, and faxed requests according to departmental policy.

About us

The Countess of Chester Hospital NHS Foundation Trust provides services to West Cheshire and to Welsh patients covered by Betsi Cadwaladr University Health Board. The Trust works collaboratively within the wider Cheshire and Merseyside Health and Care Partnership. Its services are provided from three locations:

• The Countess of Chester Hospital: providing 438 general and acute beds.
• Ellesmere Port Hospital: providing 56 beds as a rehabilitation, intermediate, and outpatient facility.
• Tarporley War Memorial Hospital: a base for community services which serve the local rural population.

The Trust employs over 6258 staff (headcount) which includes temporary bank staff and provides acute emergency and elective services, primary care direct access services, and obstetric services to a population of approximately 407,000. This includes 357,000 residents in Chester and West Cheshire, which includes Ellesmere Port and Neston, as well as the Deeside area of Flintshire which has a population of approximately 50,000.

The Trust is a busy district general hospital and in 2022/2023, there were more than 503,342 patient attendances (inpatient, outpatient, and diagnostic) ranging from a simple outpatient appointment to major cancer surgery. This is an increase of nearly 10,000 compared to the previous year when there were 494,387 patient attendances.

Job responsibilities

See Job Description for further details.

Recruitment selection processes are based on competence (see Person specification) and values.

Please note applicants will be required to pay for their DBS check. Costs will be deducted from their salary over the first three months of employment.

You are encouraged to enrol for the DBS Update Service. A small annual fee of £16 per year applies.

New entrants to the NHS will commence on the minimum of the scale stated above.

Applicants are advised to apply early as if a large number of applications are received for this post, we reserve the right to close the vacancy prior to the advertised date.

Good luck with your application.

Person Specification

Qualifications

• NVQ level 2 in Pharmacy Services (must be willing to undertake if not possessed).
• GCSE in 3 subjects preferably including English and Mathematics.

Knowledge and/or experience

• Previous experience of a pharmacy environment.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Countess of Chester Hospital NHS Foundation Trust