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Pharmacy Manager

Morrisons

Hastings

On-site

GBP 30,000 - 50,000

Full time

18 days ago

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Job summary

An established industry player is seeking a passionate Pharmacy Manager to lead their team in Hastings. This role focuses on providing exceptional customer service while ensuring the safe and legal operation of the pharmacy. You will engage with the community, guide customers in medication use, and maintain a customer-first ethos. The company prides itself on its inclusive culture and offers a range of benefits, including generous annual leave and discounts. If you are driven by a desire to help others and enhance pharmacy services, this is the perfect opportunity for you.

Benefits

6.6 weeks paid annual leave
15% store discount
10% discount for a friend
Matched pension contributions
Private Aviva Healthcare
GPhC fees covered
Career progression opportunities
Subsidised staff canteen
Free parking
Healthcare/Wellbeing benefits

Qualifications

  • Registered with the General Pharmaceutical Council (GPhC).
  • Experience in community pharmacy and leading teams.

Responsibilities

  • Lead a Pharmacy Team in providing excellent customer service.
  • Ensure compliance with pharmacy procedures and audits.
  • Engage with customers to guide them on medication use.

Skills

Customer Service
Team Leadership
Medication Safety
Pharmacy Knowledge
Community Engagement
Communication Skills

Education

Pharmacy Degree

Job description

We've got a fantastic opportunity for a Pharmacy Manager to join our Hastings store, which dispenses over 8,000 valued items on average to the local community each month.

At Morrisons Pharmacy, we take a holistic approach to healthy living. It's natural for us. With our focus on the freshness and goodness of our food, our in-store pharmacies are a logical step to helping customers look after themselves inside and out.

Reporting to the Store Manager, you will have every opportunity to lead and shape your service and put it right at the heart of the store.

As Pharmacy Manager you will:
  • Lead a Pharmacy Team in providing fantastic customer service through proactive engagement of customers and the community
  • Maintain a customer-focused environment creating moments that matter to our customers when they need it most
  • Engage confidently and compassionately with customers, guiding them to take medication safely and effectively
  • Ensure product knowledge remains relevant and up to date, responding to customer needs appropriately
  • Provide essential Pharmacy Services e.g. Flu Vaccines / NHS Pharmacy First Service (PFS)
  • Ensure pharmacy colleagues schedules, holidays and working time is effectively planned and managed
  • Create a culture driving a great environment growing and developing our colleagues
  • Work collaboratively with other pharmacy colleagues, offering support and advice where required, whilst sharing accurate information in a confidential and timely manner
  • Coach and lead the Pharmacy Team & Store Manager with the delivery of agreed KPIs
  • Provide appropriate direction and guidance to pharmacy colleagues, ensuring a safe and effective workflow is in place
  • Be responsible for the safe, effective and legal running of the pharmacy
  • Ensure all Pharmacy Standard Operating Procedures are followed
  • Responsible for the completion of all pharmacy audits and any resulting actions/outputs
  • Ensure compliance to Pharmacy Data Security & Protection at all times
  • Oversee the ordering and replenishment of pharmacy stock and control the sale of medicines
  • Build relationships with GPs & appropriate Healthcare Professionals in the community
  • Use expert knowledge and opportunistic interventions to maximise/drive services and sales, whilst complying with any clinical, ethical and legal requirements
About you

As Pharmacy Manager, you will have a true desire to help others by leading your team and enhancing current services. In addition you will:

  • Possess a Pharmacy degree
  • Be registered with the General Pharmaceutical Council (GPhC)
  • Have experience of working in the community pharmacy sector
  • Demonstrate experience of leading and empowering a team
  • Show care and compassion for customers with a customer first ethos
  • Be enthusiastic and committed to delivering pharmacy services and KPIs
  • Deliver the highest level of customer service, building relationships with customers, colleagues and the community

Pharmacists working for Morrisons will have to complete a DBS check (organised by us) prior to commencement of employment.

Morrisons Pharmacies offer colleagues a high level of working flexibility and control over their work rotas. This enables routine overlap periods with other pharmacists on duty, for consistency of patient care and colleague development.

We are proud to have an inclusive culture where everyone truly feels able to be themselves. Everyone is welcome at Morrisons.

About us

We're Foodmakers and Shopkeepers and together, we make Morrisons. We're the only UK retailer with our own manufacturing business. Our pharmacies are the natural next step. Helping to make Britain healthier, our 117 in-store pharmacies enable millions of customers to look after themselves inside and out. Here we offer all kinds of support from medicines, consultations and diabetes checks to advice on weight loss, healthy eating and giving up smoking.

As part of our total rewards package we offer:
  • 6.6 weeks paid annual leave (25 plus 8 pro-rata)
  • 15% discount in our stores available from the day you join us
  • Additional 10% discount card for a nominated friend or family member
  • Matched pension contributions and 4x life assurance
  • Private Aviva Healthcare
  • GPhC fees covered by us, every year
  • Career progression and development opportunities
  • Opportunity to purchase additional annual leave
  • Subsidised staff canteen
  • Free parking
  • Healthcare/Wellbeing benefits including Aviva Digital GP
  • Morrisons 'MyPerks' offering discounts with over 850 retailers including high street shops, cinemas, gyms and lots more
  • Optional payroll charity donations
  • Enhanced company maternity, paternity and adoption schemes

We have an enhanced benefits package available to suitable candidates, including a relocation allowance or a welcome package where applicable. Please reach out to us for more information.

We endeavour to be Britain's favourite in-store pharmacy, famous for service and our 'can-do' approach. That means we're offering more and more career opportunities at all levels, growing people, training and supporting them, and making a very serious investment in their success.

If you’re interested in taking on a new challenge and have the skills to strengthen our team further, then we want to hear from you.

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