Personal Secretary-Customer & Operations Directorate

Honeycomb is delighted to be partnering with Public Sector Organisation for a Personal Secretary within their Customer & Operations Directorate. Fixed term for 12 months.

The Role – The key purpose of the role is to manage the office of the Director of Customer & Operations. This involves providing high level administrative support whilst ensuring the office is run in an efficient and customer service friendly manner. 37 hours, Monday to Friday.

Duties would include but not be limited to:

1. Manage the Director of Customer & Operations office including internal/external emails; improving work processes and systems within the office & working on own initiative to plan and organise the work of the office.
2. Management and coordination of the Director of Customer & Operations diary.
3. Organising meetings and workshops, prepare and distribute material and accurately capture and document output.
4. Receiving, prioritising, tracking and processing paper correspondence and electronic communication for the Director.
5. Answering and vetting incoming telephone calls/emails and briefing the Director on correspondence and calls received which have been allocated for progress.
6. Attend with the Director as appropriate and provide a secretarial service at internal and external meetings.
7. Support the Westland House Heads of Function and wider Customer & Operations team in general administrative activities.
8. Availability to support the Executive Team and Board during a major incident on the Silver Command Incident team including out of normal working hours/holidays/weekends etc.

Qualifications:

• A minimum of 5 GCSE’s or equivalent, at Grade C or above (to include Maths & English).

Experience:

• A minimum of two years’ business administration experience including minute taking, diary coordination, reporting & general correspondence.
• A high level of competence in the use of current IT packages, in particular Outlook/Microsoft Word/PowerPoint & Excel.
• Ability to effectively plan, prioritise and manage own workload making the best use of time and resources. Maintain a focus on detail and accuracy and produce work of a high quality.
• The ability to analyse a range of information, consult effectively with others and draw sound conclusions based on the information available.
• The ability to work on own initiative and take personal responsibility for own work.

Desirable:

• Recognised Executive Secretarial qualification such as Executive and/or Private Secretaries Diploma.

To speak in absolute confidence about this opportunity please send an up-to-date CV via the link provided or contact Carla Forte, Sourcing Specialist Public Sector at Honeycomb Jobs.

If you have a disability which means you require assistance at any stage of the recruitment process, please contact us directly to discuss.

Honeycomb is committed to providing equality of opportunity to all.