Personal Injury Handler

Fintelligent Search; Haywards Heath; Hybrid; GBP 27,000 - 30,000

Job description

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Are you a skilled negotiator with a knack for handling personal injury claims? Our client, a leading innovator in the insurance and technology sector, is seeking a talented Personal Injury Handler to join their dynamic team in Manchester. This is an exciting opportunity to work with an award-winning company that values its people and is dedicated to innovation and customer satisfaction.

This role offers a competitive salary of £27,000 - £30,000 per year, along with a fantastic benefits package. You'll enjoy 25 days holiday plus an extra day off, with the option to buy or sell additional days. Hybrid working is available after the initial training period with only one day in the office per week, providing flexibility to suit your lifestyle.

Our client is a fast-growing UK insurer known for its innovative approach to data and technology. Since its inception over 16 years ago, the company has expanded significantly and become a major player in the UK Insurance market. With a strong commitment to reducing risk and tackling fraud, the company stands out in the industry through its cutting-edge technology and dedication to restoring trust in insurance.

The Personal Injury Handler will:

• Manage a portfolio of personal injury claims from receipt to conclusion.
• Negotiate settlements with customers, suppliers, and third-party representatives.
• Identify potential fraud indicators and refer them promptly.
• Handle inbound and outbound communications, ensuring accurate file reservations.
• Assess basic liability decisions and manage customer expectations.
• Ensure compliance with company policies and guidelines.

Package and Benefits:

The Personal Injury Handler will benefit from:

• Annual salary of £27,000 - £30,000+
• Annual bonus and pension scheme.
• 25 days holiday plus an extra day off, with holiday buy and sell options.
• Group life assurance and insurance discounts.
• Season ticket loan and onsite parking.
• Hybrid working options after the initial training period.

The ideal Personal Injury Handler will have:

• Proven background working in motor claims, particularly in bodily injury claims.
• Exceptional negotiation and communication skills.
• Knowledge of the OIC Portal and regulatory frameworks.
• Ability to manage deadlines and assess liability.
• Experience with FCA requirements and Pre-Action Protocols.

If you're ready to take on a challenging and rewarding role as a Personal Injury Handler, this is your chance to join a forward-thinking company that values innovation and excellence. Apply now to become part of a team that is making a real difference in the insurance industry.