Perioperative Care Coordinator

NHS; Wirral; On-site; GBP 25,000 - 35,000; Full time

Job description

Wirral University Teaching Hospitals NHS Trust

The perioperative care coordinator is an exciting, new, evolving role. This is a result of new NHS England best practice guidelines for pre-screening and optimisation of perioperative patients. Getting it Right First Time (GIRFT) recommends that NHS organisations should establish Perioperative Care Co-ordination teams, to introduce early preoperative screening, risk stratification and provide an opportunity to optimise patients' health prior to surgery.

The post holder will support the Trust in adhering to national guidance and develop learning for Cheshire & Merseyside ICB. This post will include using digital tools, such as C2Ai and Graphnet, to identify patients requiring optimisation ahead of planned surgical intervention as well as those who may be suitable for triage to a high-volume, low complexity site. Training will be provided around personalised care, use of healthcare specific IT systems and on brief intervention conversations.

Main duties of the job

1. Contacting all patients newly listed for surgical procedure to ask or ensure they have completed a pre-screening questionnaire, and where required support them to complete the form.
2. Collate information at the point of referral from primary care and in the pre-screening questionnaire.
3. Use the above information and digital intelligence to support the initial triage of those likely to require optimisation.
4. Contact patients to inform them of outcome of pre-screening triage, and where appropriate and under the direction of a qualified health professional, use approved materials to provide them with universal advice about pre-operative preparation, including diet, exercise/activity and healthy living.
5. Under the guidance of a registered health professional, arrange appropriate follow up appointments for higher risk patients.
6. Use this knowledge to refer patients to their most appropriate local services. Examples will include activity classes, weight loss and psychological support.
7. Refer patients to health promotion services, for example smoking cessation, alcohol reduction and diabetes control.
8. Where relevant, encouraging patients to find out if their GP has a social prescribing link worker and/or health coach, and how they can refer themselves.
9. Quality assure surgical prioritisation coding in line with Royal College guidelines and where necessary, escalate and stream cohorts of patients to the relevant clinicians and services.

About us

All new colleagues can expect to receive a warm and friendly Wirral welcome from the very first time they make contact with us. We are described as "competent and caring staff" by our patients.

Wirral University Teaching Hospital NHS Foundation Trust is situated on The Wirral peninsula which has a stunning coastline and beautiful countryside surroundings, with great activities for its residents.

We are one of the largest and busiest acute Trusts in the North West of England, comprising of the Wirral's only Emergency Department. We provide a high quality range of acute care services and employ over 6,000 staff, who serve a population of approximately 400,000 people across Wirral, Ellesmere Port, Neston, North Wales and the wider North West footprint.

We have approximately 855 beds trust-wide and our financial turnover is in excess of £337m.

The Wirral is easily accessible with excellent transport links including motorway, train, bus or ferry and within easy reach to the major cities of Liverpool, Chester and Manchester as well as neighbouring North Wales.

Job responsibilities

Please see attached Job Description and Personal Specification for more information on this new, exciting role.

Person Specification

Qualifications

• NVQ Level 4 or equivalent
• Educated to GCSE standard with passes at grade C or above for English and Maths or similar through vocational training
• Evidence of commitment to continued learning or improvement through attendances at courses

Knowledge & Experience

• IT literate with good keyboard skills
• Previous experience of working within a health or social care setting or alongside these sectors (including unpaid work)
• Experience of using initiative and willingness to challenge appropriately
• Experience of using Information technology (MS Teams, Outlook, Word, PowerPoint, Excel) and electronic notes systems
• Ability to analyse and manage conflicting demands and prioritise workload
• Awareness of the need to maintain confidentiality
• Ability to demonstrate accurate inputting and retrieval of data
• General administrative and clerical experience
• Experience within preoperative assessment
• Knowledge of medical terminology
• Experience within other relevant teams eg data quality
• Experience of helping people navigate health and social care systems

Skills

• Excellent IT and keyboard skills
• Uses own equipment responsibly
• Good interpersonal skills (Ability to provide support to others)
• Good organisation skills (ability to prioritise workload)
• Good communication skills (telephone / email / written / verbal)
• Good command of the English language - both written and spoken
• Prolonged sitting at a keyboard
• Prolonged use of the telephone
• Ability to converse with staff from all areas, such a clinical and admin staff

Other

• Must be able to work cross site
• To demonstrate enthusiasm and passion for population health and the idea of 'waiting well' ahead of surgery
• Conscientious approach to work and self-motivating
• Punctual and reliable
• Good team worker and able to work effectively as part of a team
• A willingness to undertake further training and learn new skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Wirral University Teaching Hospitals NHS Trust

Associate Director of Perioperative Medicine