Performance Manager

Thames Water Utilities Limited; Camberley; On-site; GBP 35,000 - 45,000; Full time

Job description

Job title: Performance Manager Ref 40532

Division: Asset Operations & Capital Delivery

Location: Camberley - GU15 3YL

Contract type: Permanent

Full/Part-time: Full-time

Hours: 36 hours per week - Monday to Friday.

Salary: Offering a salary up to £45,000 per annum, depending on your level of skills and experience, plus a company van.

Job grade: B

Closing date: 28/04/2025

We are looking for a Performance Manager to join Thames Water on a permanent basis.

This is an exciting opportunity to really make a difference in one of our most critical roles within Waste Treatment as a front-line performance manager. You will have two key accountabilities; firstly, to manage and support your team and secondly to manage process compliance on your sites.

You will be responsible for the day-to-day operations and improvement of various sewage treatment works in the Camberley Area, through effective leadership, direction of resources, and continuous improvement.

What you will be doing as a Performance Manager

• You are responsible for the performance management and leadership of your team in accordance with company policies, ensuring the competence of individuals through coaching and training to maximise their potential.
• You are responsible for identifying, mitigating, resolving and escalating risk across the site and team.
• You will need to deliver a consistent approach to asset operation and maintenance to deliver a cost-efficient, robust and safe operation 24/7.
• Understand and articulate changes within the budget at regular performance review sessions, ensuring the budget is managed effectively in relation to H&S, compliance, people and performance.
• You have responsibility for delivering a safe service to the customer base in your area, by driving a culture of continuous improvement and best practice within the team.
• Health and safety is at the centre of everything we do, and as such you will be responsible for implementing this with your site and team.
• Oversee the site’s Industrial Emissions Directive (IED) permit compliance and liaise with internal departments to optimise and achieve all the permit conditions.
• Lead and improve stakeholder engagement, which includes both internal departments and external stakeholders such as the Environment Agency, Local Councils, Fire Department, and similar.

What should you bring to the role?

• Experience in managing teams, ideally with process or operational management experience, skills in budget management, Health & Safety, building relationships, and engineering/operational maintenance experience.
• Excellent people and performance management skills to support and drive a team of mixed skills and abilities.
• A strong health and safety and customer-based ethics.
• Excellent organisational and risk management skills.
• Good interpersonal and communication skills - both written and verbal are essential for the role.
• Good computer skills are desirable.
• A valid driving licence is required to travel to different sites.

What’s in it for you?

• Salary up to £45,000 per annum, depending on your level of skills and experience, plus a company van.
• Annual Leave - 26 days holiday per year increasing to 30 days with length of service. (Plus bank holidays).
• Contributory pension – Defined Contribution - Maximum of 12% - 2x employee contribution.
• Personal Medical Assessments – Open to all once a year.
• Wider benefits scheme including our benefits hub, which is packed full of offers and information to save you money and support your wellbeing.

We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive.

Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference. As part of our family, you’ll enjoy fast-tracked career opportunities, flexible working arrangements, and excellent benefits.

Whether you’re interested in a role in one of our call centres or science labs, we’re looking for people like you with real passion and a burning desire to make things better.

So, if you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way.

The real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.

Our overarching aim is to ensure that Thames Water is a great, diverse, and inclusive place to work. We welcome applications from everyone and offer extra support for those who need it throughout the recruitment process. We aim to remove any real or perceived barriers to success, so if you need assistance, we’re here to help and support you.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience.

Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.