Performance Analyst

CityFibre provides wholesale connectivity to multiple business and consumer service providers, local authorities, and mobile operators.

As the UK’s largest fibre-only network, and its only proven wholesale challenger, we’re busy setting new standards for what digital infrastructure can and should be.

Designed from scratch for the internet, our network is greener, more reliable, and ready for the future. The products we provide over it not only lead the market on speed, value, and service, they help businesses to innovate, provide entire communities with a better foundation for their digital lives, and support economic growth, locally and nationally.

What does that mean for you? The opportunity to make internet connections (and daily life) a whole lot better, for a lot of people!

Joining us as a Performance Analyst

You will play a vital role in supporting both National and Regional FFN teams. You will be responsible for ensuring transparent and accurate reporting on the overall status and performance of projects, including identifying and reporting on potential risks and exceptions.

You’ll receive a salary of up to £48,000, a performance-related bonus, and a range of benefits to support you across your financial, physical, and mental wellbeing.

This is some of what you can expect to be doing:

• Establish new reporting, or optimise existing reporting, to drive efficient data insights within Tableau or chosen business systems.
• Maintain the integrity of the programme baseline in support of programme performance measurement.
• Support best practices in Risk, Issues, Opportunities, and Change Governance across projects, highlighting exceptions and trends.

Your keen analytical skills will be essential in providing insights that contribute to informed decision-making.

You’ll also have:

• Detailed understanding of risk and change management methodologies.
• Advanced operational knowledge of Salesforce, ability to create reporting with SMEs.
• Advanced knowledge and experience using data analytical tools like Tableau, Snowflake, and Power BI.
• Experience in Python programming language.

Diversity, Inclusion & Belonging

We’re a Times Top 50 Employer for Gender Equality. We’re endorsed by WORK180 and we’re a partner of Diversifying. We have pledged our commitment to the Armed Forces Covenant and we’re a Disability Confident Employer. Working together with our Employee Networks, we’re wholly committed to ensuring that our people’s voices are heard, and that everyone feels a sense of belonging and pride to be a part of CityFibre. If you’d like to explore our culture and values, check out The CityFibre Way.

What you can expect from us

We want to offer you all the support you need to thrive inside and outside of work. This means giving you the tools to grow your career with us, as well as a comprehensive benefits package that you can adapt to your lifestyle. This includes 25 days of annual leave, a day off on your birthday, a day off to support a charity or organisation of choice, a range of wellbeing and savings initiatives including private medical insurance, and supportive family-friendly and menopause policies.

We want to create a sense of belonging for everyone. We celebrate our differences and work to ensure everyone has the best chance to succeed, starting with our recruitment process. No matter your background, family or carer status, ethnicity, sexual orientation, religion, age, disability, gender, or gender identity, we welcome your application. If you need any support or reasonable adjustments throughout the application process, please email us at careers@cityfibre.com. We want to help!