Performance Analyst

£42,382 - £50,220 Based on capability. The base salary of this grade is £46,169 for London and £42,382 for other locations.
Published on 18 November 2024 Deadline 27 November 2024

The GOV.UK One Login for Government Programme represents a once in a generation opportunity to simplify and widen access to all digital government services. Sitting at the heart of the government, we are building one simple, safe and secure way for users to log in and prove who they are that will work across all government services.

GOV.UK One Login is being designed and built for the many, not the few. It will unite services across government, revolutionising the way government departments digitally interact with users. One Login will deliver an accessible and essential function that will change lives and help millions. We are an ambitious and visionary team so if you want to be at the heart of this truly groundbreaking programme keep reading…

The GOV.UK One Login programme is full of talented and passionate people who are consistently delivering high quality products for services and individuals. We’re halfway through our build phase and features are being shipped almost weekly as we work to mature our product set so that we can expand the range of services and departments benefitting from our work.

The right person will join a well-motivated and dynamic multi-disciplined delivery team working to deliver on our commitments and roadmap.

If you’ve got a background in software delivery and are used to working in a scaled agile environment then this could be the place for you!

Sometimes described as the most strategic programme in government, GOV.UK One Login represents a once in a career opportunity to work on a software product that will be used by the majority of the people living in the UK. It’s a fast-paced, dynamic and challenging environment that is sure to offer you career satisfaction as well as a chance to develop and enhance your skills.

If this sounds like the next role for you on your career journey then we’d love to hear from you.

Responsibilities

• Deliver analysis to help product owners make decisions based on evidence.
• Measure and assess outcomes, for example, 'what success looks like', developing hypotheses and measurement frameworks.
• Collect relevant and accurate digital data by managing and developing digital analytics instrumentation - working with developers.
• Identify where user experience can be improved and work with teams to overcome barriers.
• Provide recommendations for action based on data in easily understandable and engaging ways - such as show and tells, blog posts, dashboards and other data visualisation methods.
• Contribute to the performance analysis community; assisting with training and knowledge transfer of digital analysis principles to wider audiences and expanding your own and others’ data analysis skills.

Person Specification

We’re interested in people who have:

• Ability to provide insight and translate data in a clear and concise manner.
• Experience in digital analytics and hands-on experience working with web analytics tools such as Google Analytics.
• Experience conducting data analysis within a data warehouse environment (such as AWS Redshift) using programming languages such as SQL.
• Experience with visualisation tools such as AWS Quicksight.
• Experience with version control methods/software and best practices such as GitHub.
• Experience of discovering and sharing analytical insight with stakeholders at all levels of seniority.

The Benefits of Working at GDS

There are many benefits of working at GDS, including:

• Flexible hybrid working with flexi-time and the option to work part-time or condensed hours.
• A Civil Service Pension with an employer contribution of 28.97%.
• 25 days of annual leave, increasing by a day each year up to a maximum of 30 days.
• An extra day off for The King’s birthday.
• An in-year bonus scheme to recognise high performance.
• Career progression and coaching, including a training budget for personal development.
• A focus on wellbeing with access to an employee assistance programme.
• Job satisfaction from making government services easier to use and more inclusive for people across the UK.
• Advances on pay, including for travel season tickets.
• Cycle to work scheme and facilities.
• Access to children's holiday play schemes across different locations in central London.
• Access to an employee discounts scheme.
• 10 learning days per year.
• Volunteering opportunities (5 special leave days per year).
• Access to a suite of learning activities through Civil Service learning.

GDS offers hybrid working for all employees. This means that everyone does some working from home and also spends some time in their local office. You’ll agree to your hybrid working arrangement with your line manager in line with your preferences and business needs.

Things You Need to Know

The standard selection process for roles at GDS consists of:

• A simple application screening process - We only ask for a CV and cover letter of up to 500 words. Important tip - please ensure that your cover letter includes how you meet the skills and experience listed in the “person specification” section above.
• A 75-minute video interview which will include a presentation - we will assess you against skills in the Performance Analyst GDaD framework, including Analysis and Insight, Communicating Analysis and Insight and Technical Understanding.

Depending on how many applications we get, there might also be an extra stage before the video interview, for example a phone interview or a technical exercise.

Whilst we value the use of AI technology to enhance our daily work, we also value the personal touch and urge applicants to write cover letters without the use of AI to emphasise their own unique experiences.

Please note that this role requires SC clearance, which would normally need 5 years’ UK residency in the past 5 years. This is not an absolute requirement, but supplementary checks may be needed where individuals have not lived in the UK for that period.

In the event we receive a high volume of applications, we will conduct the initial sift against the lead criteria which is:

• Ability to provide insight and translate data in a clear and concise manner.

In the Civil Service, we use Success Profiles to evaluate your skills and ability. This gives us the best possible chance of finding the right person for the job, increases performance and improves diversity and inclusivity. We’ll be assessing your technical abilities, skills, experience and behaviours that are relevant to this role.

Recruitment Timeline

Sift completion: 29th November 2024

Panel interviews: From 6th December 2024

Candidates that do not pass the interview but have demonstrated an acceptable standard may be considered for similar roles at a lower grade.

A reserve list will be held for a period of 12 months, from which further appointments can be made.

We are an equal opportunity employer and value diversity at our company.