People Specialist – Training

Morrisons; Chippenham; On-site; GBP 40,000 - 60,000; Full time

Job description

As a People Specialist – Training, your role is to ensure that managers and colleagues across our retail organisation are equipped with the knowledge, skills, and tools to excel in their roles. This role focuses on delivering and managing high-quality BAU training interventions, ensuring compliance with Safe & Legal and Food Safety standards, and driving operational excellence through continuous learning. You’ll collaborate with store leadership, Regional Managers, and HR teams to ensure training programmes meet both current and future business needs, support career progression, and foster a culture of compliance and growth.

Location detail: This role is based full time in the relevant training store. You will be expected to be on site for the majority of your working week.

More About the Role:

As a People Specialist – Training, you will play a critical role in the development and delivery of training programmes designed to support and improve performance across the retail estate. Your main accountabilities include:

• Training and Compliance: Ensure all colleagues have the right training to perform their roles effectively. Deliver training interventions that comply with Safe & Legal and Food Safety standards, ensuring high compliance rates and continuous learning.
• Stakeholder Engagement: Gather feedback from training participants and key stakeholders to continuously improve the quality and effectiveness of training programmes.
• Employee Engagement & Development: Champion employee engagement by listening to colleagues, identifying opportunities to improve training, and fostering a culture where colleagues feel empowered to contribute ideas and suggestions.
• Coaching & Mentoring: Identify and develop talent across the business, creating a pipeline of future leaders. Work closely with Regional Managers to continuously build the capability of the management team.
• Performance Management & Recognition: Help managers build performance management capabilities, from induction to career development. Champion recognition programmes and encourage managers to do the same.
• Collaboration: Work alongside operational teams and HR to ensure training aligns with business priorities and operational requirements. Actively participate in large-scale training rollouts and change initiatives.

Key relationships: Store Management teams, Retail Support, Head of People, Regional Managers, People Manager - Retail Operational Training, Senior People Manager - Capability

About you

We’re looking for someone with a passion for learning, development, and people growth. You’ll be a strong communicator and leader, capable of building relationships across teams and driving change.

Person Specification:

• Proven experience in designing, delivering, and managing training programmes in a retail, operational, or fast-paced environment.
• Strong knowledge of compliance training, including Safe & Legal, Food Safety, and mandatory training requirements.
• Skilled in tracking, analysing, and reporting on training effectiveness and metrics.
• Experience in coaching and mentoring managers to support internal talent growth and succession planning.
• Excellent interpersonal and communication skills, with the ability to influence at all levels.

About us

Shopkeepers for over 100 years, we love providing our customer with a great shopping experience they won't find anywhere else. At just under 500 stores across the UK, our retail colleagues work as one team to provide plenty of food essentials, a great service and a buzz people enjoy. It's why our customers keep coming back for more. The UK's 4th largest supermarket, we provide great value for money and good quality fresh food and groceries to over 11 million customers every week. Our focus on freshness makes us stand out as we prepare more fresh food in-store than any other supermarket. It's challenging. It's fast-paced. But from Market Street to checkout our friendly team loves going above and beyond to bring our customers what they want. At Morrisons we believe in investing in our colleagues and industry-leading training programmes. We provide our colleagues with the opportunities they need to make it to the top. Many of our store managers started out on the shop floor. They've been there and done that. It's how they know how to support our colleagues and help our customers so well.