People & Performance Manager

British Sugar is a home-grown success story and one of the most efficient and competitive beet processers in the world. Around 3,500 farmers based in East Anglia and the East Midlands supply our four advanced manufacturing sites with eight million tonnes of sugar beet every year. We, in turn, make this into over 1 million tonnes of sugar, serving customers across the UK, Ireland and increasingly growing commercially in the EU and world sugar markets.

Job Type: Full time, Permanent

Job Purpose
The purpose of this role is to provide expert HR advice and support to central functions and sites, empowering line managers to effectively implement the People strategy in alignment with British Sugar's strategic priorities and Must Win Battles.

Accountabilities

• Provide expert advice, guidance and coaching to line managers on all aspects of people management, ensuring compliance with People policies and procedures.
• Partner with line leaders to manage the end-to-end recruitment process, ensuring a seamless and effective hiring experience.
• Provide expert guidance to line leaders on performance improvement cases, ensuring fair and consistent outcomes.
• Advise on employment legislation, associated risks, and best practices, supporting managers in making informed people decisions.
• Conduct research and lead projects as required to drive continuous improvement people processes.
• Support the Senior People Business Partner in ensuring service delivery is continually developed and optimised for successful outcomes.
• Act as the key contact for stakeholders across functions, providing specialist advisory services to facilitate effective business operations.
• Enable effective absence management and when required involve Occupational Health.
• Review and update HR policies and procedures in line with UK employment legislation, providing education and guidance on key legislative changes to line managers.

Skills, Knowledge And Experience

• Strong interpersonal skills, with the ability to build effective working relationships and quickly establish credibility.
• Excellent influencing and negotiation abilities, capable of creating win-win outcomes.
• Collaborative team player who works effectively across functions.
• Commercially aware, with the ability to align People solutions to business strategies and goals in a pragmatic and innovative way.
• Proven experience in a generalist People role, with a strong focus on recruitment and employee relations.

Role model leadership and live our values

Role Model Our Leadership Model By Providing 'what'

Clear direction
Clarity on how my role & area impact business strategy. Priorities are defined and communicated to the team. Establishing KPIs to drive performance with the right behaviours. Ensuring objectives are aligned to business targets.

Empowered & Enables
Ensure there is clarity on decision-making. Defining and living clear accountabilities. Trusting my team to deliver. Ensuring my team has the capability needed to be successful.

Feedback
Reaching in. Openly celebrating success. Reinforcing positive behaviours. Providing constructive feedback. Having quality performance & development discussions.

Demonstrate You Live Our Values 'the How'

Staying Safe
Keep myself and my team safe. Challenge unsafe behaviours and actions. Encourage my team to speak up. Be visible and show a genuine interest in safety. Empower my team to find safe and simple ways to make things happen.

Driving to Action
Be clear about the actions and behaviours expected. Remove waste and improve efficiency. Be cost conscious. Hold others accountable for decisions that help us achieve our targets.

Working Together
Always with the customer in mind spot and act on any negative actions. Encourage cross-functional teamworking. Develop relationships across team to create win/win solutions. Use my network to share and champion ideas.

Respecting Each Other
Listen to others. Demonstrate respectful behaviours that enable high performance. Treat people fairly and encourage different views. Ask people from other functions for their input and advice.

Open & Flexible
Challenge barriers and find ways to remove them. Coach my team to overcome barriers and find solutions. Find new and better ways to do things.