People Operations Adviser

At Fresh Clinics, we’re not just supporting healthcare professionals—we’re revolutionising the medical aesthetics industry. Our industry leading "clinic in a box" model equips nurse-entrepreneurs and business owners to build, scale, and thrive with confidence.

Backed by world-class technology, unrivalled medical compliance support, and a thriving community of healthcare professionals, we’re empowering clinics to deliver exceptional care whilst achieving their business dreams.

As one of Australia’s fastest-growing tech companies and a proud top-ten finalist in Deloitte’s Tech Fast 50 three years in a row, we’re scaling fast, making waves, and redefining a global industry.

At Fresh, our culture is as bold as our mission. We “work smart, hustle hard, stay humble, and lead with kindness.” If you’re looking for a workplace that celebrates innovation, drives real-world impact, and champions your growth—welcome home.

About the role

As our People Operations Adviser, you'll help support our employee lifecycle, drive operational excellence in HR processes, and contribute to building our people-first culture at Fresh. You’ll be key in shaping how we attract, develop, and keep top talent.

You’ll team up closely with the People & Talent Lead, business leaders, and employees to deliver people-focused solutions that fuel our growth.

What you'll do

1. Support and improve P&C processes like onboarding, off-boarding, benefits administration, and compliance.
2. Be the first point of contact for employee questions, providing timely and effective support on policies, procedures, and systems.
3. Help roll out and continuously improve our People Tech Stack (Rippling, Notion, Canva) to ensure a smooth employee experience.
4. Partner with managers to drive engagement, performance, and development initiatives.
5. Assist in keeping accurate employee records and HR reporting, making sure we’re compliant with local employment laws.
6. Collaborate on culture and employee experience initiatives to create a workplace where people thrive.
7. Support change management efforts as we scale, keeping employees informed and engaged.

About you

You thrive in fast-paced, high-growth environments and enjoy improving processes, solving people challenges, and delivering a seamless employee experience. You’re detail-oriented but can also step back and think about creating an amazing workplace.

We'd love you to have :

1. 3+ years of experience in People Operations, HR, or similar roles.
2. A solid understanding of HR best practices and employment laws in Australia.
3. Experience with HRIS platforms for managing employee data and workflows.
4. Great problem-solving skills, with the ability to navigate ambiguity and find solutions.
5. Strong communication and stakeholder management skills—you’re approachable and people trust you.
6. A passion for scaling people and culture initiatives in a high-growth environment.

Why Join Us?

At Fresh, we have a pretty special culture filled with smart, kind people and a sprinkling of the glitter moments that make us the perfect destination to build your career. We're on the journey to scale globally with plenty of experiences that will not only help you realise your own potential but will support our mission to empower healthcare professionals around the world.

We offer :

1. Hybrid work environment—mix office collaboration with remote flexibility.
2. Regular brunch and learns.
3. Go Green with EV Novated Leasing.
4. Utilise our EAP service for wellbeing, health and financial advice when you need it.
5. Quarterly wellness days.
6. Two volunteer days annually for you to contribute in a meaningful way.
7. Quarterly in-person and remote social events for our distributed team to connect.
8. Access to treatments with our clinical nurses.

Ready to Apply?

Ready to create something incredible with us? Apply now and help shape the future of people operations at Fresh Clinics!

Fresh Clinics are an equal opportunity employer and welcome people from all walks of life to join our team.