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An established industry player is seeking a Pensions Administration Manager to enhance service delivery for over 18,000 members. This pivotal role involves leading a dedicated team, ensuring compliance, and providing expert advice on complex pension queries. The position offers the chance to influence governance matters and engage in strategic projects, all while promoting a culture of excellent customer service. With a focus on flexibility and professional development, this role is perfect for those looking to make a significant impact in the pensions sector during a transformative period. Join a supportive workplace that values diversity and offers a comprehensive benefits package.
We are looking for a new Pensions Administration Manager to take the service forward and ensure a quality service delivery for over 18,000 active members, pensioners, and others reliant on our pension fund service. This represents an excellent opportunity to advance your career in pensions management as well as playing a key role in governance matters and project work.
Your role will be to lead the administration team in the provision of first-class administration services to both employers, employees, and retired members. You will promote excellent customer service and know how to develop your service and the people, processes, and technology available to deliver it.
This is an exciting opportunity where you’ll play a major role in ensuring our pension function continues to be first class during a time of change across local authority pensions. We value our friendly and supportive workplace culture and encourage staff to develop their skills and also promote working flexibly. Hybrid working will therefore be a feature of the post.
For further information or an informal discussion, please contact Claire Massiter at Claire.Massiter@iow.gov.uk
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The Isle of Wight Council currently does not have a license to sponsor overseas workers.
The Isle of Wight Council protects its employees from discrimination and this is supported by the Unacceptable Behaviour Policy, Employee Code of Conduct, and Behaviours Framework. We actively promote the diversity of our workforce, and we provide flexible working options (where appropriate) to support the different needs of our employees.
The Isle of Wight Council’s Terms & Conditions of employment are available upon request. Please contact our recruitment team via adverts@iow.gov.uk if you would like to receive a copy.
The Isle of Wight Council is an equal opportunities employer. We are proud to encourage applications from all cultures, backgrounds, and abilities to better reflect the diversity within our local community. We are also a Disability Confident Employer. Along with a number of commitments, this means, providing you meet the basic essential requirements of the advertised role and have declared yourself as disabled, you will be offered an opportunity for an interview within the council.
The Isle of Wight Council reserves the right to close vacancies earlier than stated if required. To ensure your application is considered, it is recommended to submit your application promptly.
If you have difficulty completing your online application or need further information about how to apply, phone 01983 823134 or email callcentre@iow.gov.uk. Only applications submitted online by the closing date will be accepted.
We often receive a high volume of applicants for our vacancies. If you do not hear from the recruiting manager within three weeks of the closing date, we regret that your application will not have been successful on this occasion. Please revisit our job page for alternate posts that may be suitable.