PC Community Developer

Ubisoft; Newcastle upon Tyne; On-site; GBP 80,000 - 100,000; Full time

Job description

Job Description

We are looking for a Community Developer to join us in guiding the PC Community Strategy for Ubisoft. As a Community Developer, you will strengthen the connection between the PC gaming community and various internal stakeholders (e.g. Production, Business, Partnership, and Community teams), coordinating key aspects of communication and working to improve our overall PC player experience.

Essential Duties and Responsibilities:

• Building and implementing strategies that facilitate the growth of the PC communities around our titles and services, including Ubisoft Connect PC launcher, in collaboration with the various brand, development, transversal and community teams.
• Represent & advocate the PC player voice during development processes. Map weak signals & opportunities, proposing player first mitigation or amplification plans.
• Developing and maintaining processes and channels to relay needs and opinions expressed by the PC community, supported with the collaboration with other player experience experts (Data teams, User Research, etc.).
• Build PC-centric feedback loops and provide insights to partners (Production, Marketing) to help them make informed decisions. Provide production teams with insights to reinforce consistent quality & alignment with player expectations for our PC games & communication campaigns.
• Collaborating with partners in the different projects, set editorial line for PC community-centric communications, highlighting key PC features, accessibility features etc.
• Develop trusting collaboration with PC community leaders, coordinating dedicated community online & studio events such as community workshops, early play sessions etc.
• Support the creation of a PC player pool initiative, empowering the expertise of internal & external experts to support early testing needs for projects.
• Provide Regular Sentiment Reports on the Ubisoft PC audience & community.

Qualifications:

• Passionate about PC gaming with hardware and software expertise.
• Expert on PC gaming communities and platforms (Discord, Reddit, Twitch).
• Excellent communication skills in English and comfortable in front of the camera.
• Strong organizational skills and ability to define priorities, capacity to work in a transversal capacity with autonomy & proactivity.
• Experience in handling online communities and developing strategic plans in the video game or PC hardware industries.
• Expertise in PC Distribution & Social Platforms, notably Steam.
• Experience with User Content generated including modding (platforms and communities).

Additional Information

Ubisoft's perks: to be communicated based on identified office location & local benefits.

Recruitment process:

• [30 minutes]: phone interview with the recruiter.
• [60 minutes]: interview with the hiring manager and the recruiter.
• [60 minutes]: interview with the upper hierarchy.
• [30 minutes]: final interview with key stakeholders.

Additional information: Ubisoft offers the same job opportunities to all, without any distinction of gender, ethnicity, religion, sexual orientation, social status, disability or age. Ubisoft ensures the development of an inclusive work environment which mirrors the diversity of our gamers community.

The position is attached to the International Headquarters.

Company Description

Ubisoft’s 19,000 team members, working across more than 30 countries around the world, are bound by a common mission to enrich players’ lives with original and memorable gaming experiences. Their dedication and talent have brought to life many acclaimed franchises such as Assassin’s Creed, Far Cry, Watch Dogs, Just Dance, Rainbow Six, and many more to come.

Ubisoft is an equal opportunity employer that believes diverse backgrounds and perspectives are key to creating worlds where both players and teams can thrive and express themselves. If you are excited about solving game-changing challenges, cutting edge technologies and pushing the boundaries of entertainment, we invite you to join our journey and help us create the unknown!