Payroll Team Leader

Job summary

We are recruiting for a Payroll Team Leader who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.

We are looking for a Payroll Team Leader with a passion for providing excellent customer service, exceptional telephone manner, and excellent administrative and IT skills. The candidate should be driven to motivate and guide team members to deliver outstanding service to our employees and stakeholders.

Demonstrating outstanding attention to detail and possessing prominent knowledge in current UK payroll legislation is essential. The ability to work under pressure and adhere to strict deadlines while being flexible to changing business needs is crucial. Knowledge of NHS terms and conditions and experience of Oracle or ESR is highly desirable.

Our Values are Include, Respect and Improve. It is important that you understand and refer to our values during your recruitment process and beyond!

Main duties of the job

1. Reporting to Payroll & Assistant Payroll Manager to ensure the successful running of the team payroll, providing high quality customer service, ensuring the payrolls are processed correctly and on time.
2. Managing and supervising existing payroll and pension team members.
3. Working with other Team Leaders, Payroll Officers & Pension Officers to ensure that staff are paid accurately and in line with both HMRC legislation and NHS Policy.
4. Training, coaching, and advising payroll team members about payroll and pension issues.
5. Able to manually calculate complex calculations which include cross tax-year Tax, NI and Pension deductions and refunds.
6. Processing payroll runs, supplementary runs, and reversals when necessary.

About us

At East and North Hertfordshire NHS Trust, we are proud of the range of general and specialist services we provide, and our 6,000 dedicated staff ensure our patients get the best care. Our ability to be flexible and innovative in the way we work and deliver our services has never been more important than it is now.

We run the following hospitals:

• The Lister Hospital, Stevenage
• New Queen Elizabeth II (New QEII), Welwyn Garden City
• Hertford County, Hertford
• Mount Vernon Cancer Centre (MVCC), Northwood

We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation, and our staff and patients are at the heart of delivering this ambitious agenda.

We are committed to a positive work-life balance for our employees. This means that any employee is entitled to seek flexible working patterns, and we are committed to listening and considering all requests. Such requests, of course, have to be made and considered formally and will need to be balanced against service needs.